[Bug]: In Mac client, the tray icon and the dashboard will not update once the client is opened

Open wjfu99 opened this issue 7 months ago • 3 comments
⚠️ Before submitting, please verify the following: ⚠️

[x] This is a bug, not a question or a configuration issue.
[x] This issue is not already reported on Github (I've searched it).
[x] Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
[x] I agree to follow Nextcloud's Code of Conduct
Bug description

The dashboard page in macos client will never update once the client is opened:
The icon will persistently be a pause symbol, even everything seems synced already.
The activity list will not update when a new file is added or deleted, and the relative timestamp of each activity will not update also.
When add a new file in mac, the dashboard page will not response to display any signal that the file is uploading now. But, the file will be uploaded to the sever finally, but the dashboard just not show this.
Here is an image below, I rename the file yesterday but the dashboard still show 21m ago.
Steps to reproduce

Open and login in the macos client (VFS version)
Click the tray icon to see the dashboard
Check the activity list
Try upload any file
Then check the dashboard again
Expected behavior

The tray icon should show correct status (Syncing, Pause, Synced, etc...)
The activity list should be updated after files adding, renaming, delecting.
Which files are affected by this bug

No specific files
Operating system

macOS
Which version of the operating system you are running.

MacOS 15.5
Package

Official macOS 12+ universal pkg
Nextcloud Server version

31.0.0
Nextcloud Desktop Client version

3.16.5
Is this bug present after an update or on a fresh install?

Fresh desktop client install
Are you using the Nextcloud Server Encryption module?

Encryption is Disabled
Are you using an external user-backend?

[ ] Default internal user-backend
[ ] LDAP/ Active Directory
[ ] SSO - SAML
[ ] Other
Nextcloud Server logs

nextcloud.log
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Additional info

No response
Jun 04 '25 01:06 wjfu99
Hello,
thank you for reporting this. We will be looking into this, as its partially known already. Problem is the VFS mode where the FileProviderExtention is taking care of a lot of background tasks on its own. this is sometimes reflecting the wrong status (tray icons).
We will have a look also at the activity stream. its a valid remark
Jun 04 '25 18:06 Rello
I can confirm the status bar icon is still not updating with nextcloud client version 4.0.1 on macOS 26.1
Nov 15 '25 16:11 sblaisot