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[Bug]: Nextcloud-3.14.0+ throwing libOpenGL.so.0 error on Debian

Open modernNeo opened this issue 1 year ago • 2 comments

⚠️ Before submitting, please verify the following: ⚠️

Bug description

Version 3.14.0 and higher is throwing the following error on my debian

/tmp/.mount_NextclIAwTV8/AppRun.wrapped: error while loading shared libraries: libOpenGL.so.0: cannot open shared object file: No such file or directory

Steps to reproduce

  1. Download 3.14.0 from https://github.com/nextcloud-releases/desktop/releases/tag/v3.14.0
  2. try to run ./Nextcloud-3.14.0-x86_64.AppImage

Expected behavior

for the desktop client to start

Which files are affected by this bug

NA

Operating system

Linux

Which version of the operating system you are running.

Debian GNU/Linux 11 (bullseye)

Package

Official Linux AppImage

Nextcloud Server version

Nextcloud Hub 8 (29.0.5)

Nextcloud Desktop Client version

Nextcloud-3.14.0-x86_64.AppImage

Is this bug present after an update or on a fresh install?

Fresh desktop client install

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

Are you using an external user-backend?

  • [ ] Default internal user-backend
  • [ ] LDAP/ Active Directory
  • [ ] SSO - SAML
  • [ ] Other

Nextcloud Server logs

No response

Additional info

No response

modernNeo avatar Oct 21 '24 13:10 modernNeo

Could you please try 3.14.2 or 3.14.2? It might be this issue #7128, which was fixed in 3.14.1.

camilasan avatar Oct 21 '24 13:10 camilasan

oh, I already tried those, hence why I specifically said

Version 3.14.0 and higher is throwing the following error on my debian

when opening this issue.

modernNeo avatar Oct 21 '24 13:10 modernNeo

I experience the same bug and it has not been fixed for me by any release after version 3.13.4.

unknownuserisknown avatar Nov 06 '24 22:11 unknownuserisknown

3.15.0 fails with this error as well. My Debian desktop is stuck on 3.13.3 until this is fixed.

smbohn avatar Nov 27 '24 15:11 smbohn

Apparently Nextcloud-3.14.0+ requires Debian 12, won't run on Debian 11. The client needs GLIBC_2.34 and that's in Debian 12.

smbohn avatar Nov 29 '24 19:11 smbohn

I'm having the same issue. Nextcloud 3.15.3 on Pop OS Cosmic DE (Alpha 6). This is the output from "ldd --version" for glibc:

ldd (Ubuntu GLIBC 2.39-0ubuntu8.4) 2.39 Copyright (C) 2024 Free Software Foundation, Inc. This is free software; see the source for copying conditions. There is NO warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. Written by Roland McGrath and Ulrich Drepper.

davidpaulyoung avatar Mar 07 '25 15:03 davidpaulyoung

I have the same issue under debian 11, 3.13 works and later versions all fail.

is @smbohn right about the appimmage limitation ? Should this be mentionned on the download page (just as MacOS versions) ?

Jaxom99 avatar Mar 17 '25 13:03 Jaxom99

I'm a bit confused: I run debian 12 bookworm:

host:~# ldd --version
ldd (Debian GLIBC 2.36-9+deb12u10) 2.36
Copyright (C) 2022 Free Software Foundation, Inc.
This is free software; see the source for copying conditions.  There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
Written by Roland McGrath and Ulrich Drepper.

and I am not able to run any desktop-client higher than 3.13.4 I tried: 3.14.3; 3.15.3; 3.16.2. They all fail with error while loading shared libraries: libOpenGL.so.0: cannot open shared object file: No such file or directory In this bug report states that this problem applies only to debian 11 bullseye. What am I missing?

bbx-github avatar Apr 09 '25 15:04 bbx-github

I mean, I never said in my bug report that this issue only happens on bullseye..

modernNeo avatar Apr 09 '25 22:04 modernNeo

On Ubuntu 25.10 with Nextcloud-4.0.1, installing libopengl0 sudo apt install libopengl0 -y resolved the issue.

I have found the orignal solution at stackoverflow: https://stackoverflow.com/questions/65751536/importerror-libopengl-so-0-cannot-open-shared-object-file-no-such-file-or-dir

MKueppers avatar Nov 10 '25 08:11 MKueppers