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[Bug]: Win desktop app (3.14.1) crashes right after starting before synchronizing any files
⚠️ Before submitting, please verify the following: ⚠️
- [x] This is a bug, not a question or a configuration issue.
- [x] This issue is not already reported on Github (I've searched it).
- [x] Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
- [x] I agree to follow Nextcloud's Code of Conduct
Bug description
Nextcloud desktop app (Nextcloud-3.14.1-x64) crashes right after start before synchronizing any files. This error was present in the previous version 3.13 but even older version 3.9.3 works just fine.
Steps to reproduce
Start the desktop application. No other action necessary for the crash to occur. The crash does not occur when computer is not connected to the internet.
Expected behavior
It does not crash.
Which files are affected by this bug
N/A
Operating system
Windows
Which version of the operating system you are running.
Windows 10 22H2 OS build 19045.5011 Windows Feature Experience Pack 1000.19060.1000.0
Package
Official Windows MSI
Nextcloud Server version
30.0.0
Nextcloud Desktop Client version
3.14.1
Is this bug present after an update or on a fresh install?
Fresh desktop client install
Are you using the Nextcloud Server Encryption module?
Encryption is Enabled
Are you using an external user-backend?
- [ ] Default internal user-backend
- [ ] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
Nextcloud Server logs
Only this, repeated: {"reqId":"ScXU5Iqnn06yICxxQ1kM","level":3,"time":"2024-10-12T07:26:22+00:00","remoteAddr":"77.90.22.35","user":"--","app":"no app in context","method":"GET","url":"/login.asp","message":"Capabilities of OCA\Richdocuments\Capabilities took 1.31 seconds to generate.","userAgent":"--","version":"30.0.0.14","data":[]}
Additional info
Windows event log:
Faulting application name: nextcloud.exe, version: 3.14.1.55839, time stamp: 0x66f6776f Faulting module name: ntdll.dll, version: 10.0.19041.5007, time stamp: 0x688f8c4b Exception code: 0xc0000005 Fault offset: 0x0000000000079db0 Faulting process ID: 0x104 Faulting application start time: 0x01db1c766f131cd2 Faulting application path: C:\Program Files\Nextcloud\nextcloud.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report ID: 9625f37c-c1a0-43ee-b9a4-cf029ce2c280 Faulting package full name: Faulting package-relative application ID:
App log: 20241012_0926_nextcloud.log
