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[Bug]: Continuous Notification of Timeout

Open ItsMeRitch opened this issue 1 year ago • 6 comments

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Bug description

On macOS, in the latest version of the nextcloud desktop, if the user is not on the same nextcloud as their server and rightly so, nextcloud cannot connect, a timeout notification will keep appearing and once, dismissed, will reappear shortly after.

Once this notification is dismissed, it takes around 5 minutes and then reappears.

Only happening since upgrading to client version 3.12.0

Steps to reproduce

  1. Disconnect from same network as Nextcloud
  2. Wait for timeout notification
  3. Dismiss timeout notification
  4. See timeout notification reappear 5-10 minutes later

Expected behavior

Once dismissed, the notification should not reappear.

Which files are affected by this bug

N/a

Operating system

Mac OS

Which version of the operating system you are running.

Ventura

Package

Appimage

Nextcloud Server version

N/a

Nextcloud Desktop Client version

3.12.0

Is this bug present after an update or on a fresh install?

Updated to a major version (ex. 3.3.6 to 3.4.0)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

Are you using an external user-backend?

  • [X] Default internal user-backend
  • [ ] LDAP/ Active Directory
  • [ ] SSO - SAML
  • [ ] Other

Nextcloud Server logs

No response

Additional info

Unable to attach debugging logs as file size too large (91MB, limit is 25)

ItsMeRitch avatar Feb 15 '24 14:02 ItsMeRitch

Same issue since the last update (3.12.0) on macOS Sonoma.

tete2soja avatar Feb 16 '24 02:02 tete2soja

Not sure if I fully understand this issue. But as of Nextcloud 3.12.0 on macOS Sonomo I do get very regular network timeout errors, without any particular reason afaik. Mostly after the mac wakes from sleep. This has not been the case pre 3.12.0.

vco1 avatar Feb 21 '24 12:02 vco1

Hello. It's the same with Windows. It's probably this PR: https://github.com/nextcloud/desktop/pull/5036 Once the message is displayed, it should not reappear if the notification has already been closed (at least until the client is restarted)

Mika-6-9 avatar Feb 22 '24 15:02 Mika-6-9

I get the message every couple of minutes on windows and linux. My nextcloud is behind a vpn -> without the vpn connection I always get this annoying notification

Thorsten42 avatar Feb 27 '24 21:02 Thorsten42

Same here on Linux. Since v3.12 I get this annoying message every couple of minutes

kojid0 avatar Mar 05 '24 14:03 kojid0

Could the appearance of these messages be put behind a setting? In my case, it was a feature to just silently connect or not whether I am in my home network or not.

a3li avatar Mar 07 '24 06:03 a3li