[Bug]: Update to 3.11.0 broke systray icon on Linux Mint 21.2

[pcismejr]

⚠️ Before submitting, please verify the following: ⚠️

• [X] This is a bug, not a question or a configuration issue.
• [X] This issue is not already reported on Github (I've searched it).
• [X] Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
• [X] I agree to follow Nextcloud's Code of Conduct

Bug description

Update to desktop client caused systray icon to show only an alert icon that doesn't change status. If I click on the icon, the dialog box looks fine and the client seems to be working Ok. The only problem seems to be the systray icon is broken. I have this condition on 2 machines running LM.

Steps to reproduce

Condition persist with reboots on both computers, laptop and desktop.

Expected behavior

Expect tray icon to show correct sync status.

Which files are affected by this bug

Files appear to be synced correctly. Only systray icon is broken.

Operating system

Linux

Which version of the operating system you are running.

Linux Mint 21.2 Cinnamon

Package

Distro package manager

Nextcloud Server version

27.1.4

Nextcloud Desktop Client version

3.11.0

Is this bug present after an update or on a fresh install?

Updated from a minor version (ex. 3.4.2 to 3.4.4)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

Are you using an external user-backend?

• [X] Default internal user-backend
• [ ] LDAP/ Active Directory
• [ ] SSO - SAML
• [ ] Other

Nextcloud Server logs

No response

Additional info

No response

[pcismejr]

Tray icon issue.zip

[affe42]

The same tray icon issue also started to occur on Debian 12 / Cinnamon after upgrading to 3.11.0 (flatpak)

[pcismejr]

Update, in an attempt to get a working desktop client, I uninstalled the system manager flatpack and re-installed the system manager flatpack. Problem persisted. I then uninstalled the flatpack and installed the appimage 3.11.0 from Nextcloud website. This restored my tray icon to working. If I can assist in troubleshooting further, I will.

[stullekovski]

Hi, I did a downgrade of the flatpak:

flatpak list flatpak remote-info --log flathub com.nextcloud.desktopclient.nextcloud sudo flatpak update --commit=08e53a14920ec5b626ff13a7c65f41185241cbcdd5a3e5dd5646a27393433236 com.nextcloud.desktopclient.nextcloud

https://itsfoss.com/downgrade-flatpak-packages/

[mic-rigaud]

Hello, Same issue. The downgrade explain by @stullekovski solve the problem... So the problem is in the last flatpak version

[MiZoG99]

Same exact problem is present after latest flatpak update (3.11) not only on Cinnamon but on Gnome 43.9 / Debian 12 Stable (Bookworm)

[ThierryData]

I confirm I have the same since last client update

Running on Linux Mint 21.2 too, Nextcloud client 3.11.0

[pnewbery]

Problem persists after upgrade to Mint 21.3. I had problems with Nextcloud's appimages, now I'm having problems with the flatpak version. Quality control seems to be an issue with both delivery methods. I did not ever have any problems with the apt package version. Please make this available again.

[andrewille]

Latest flatpak update fixed it for me! (3.11.0 0e8b9427)

[pnewbery]

Not for me tho:0( My client says it's at the latest level on both beta and stable channels. The downgraded version 3.5.4 works fine. Please let's have the apt package back!!!

[ThierryData]

Correct for me too with 3.11.0.

[stullekovski]

Update of mine: it works now with 3.11.0 on Linux Mint 21.3 Cinnamon (x11) latest updates.

Think it's because of these latest updates (but not sure, didn't look at the icon right before the update)

[mic-rigaud]

Problem seems to be solved for me.

[sfatula]

Still not there on Raspberry OS Bookworm with Wayland. All other systray icons show fine.