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[Bug]: "restart required" when steps taken to not require restart

Open r2evans opened this issue 2 years ago • 3 comments

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Bug description

Updating the desktop app again requires a reboot despite choosing options to not require it. When I said "close applications" (just Windows Explorer) and finished the update, I hit "Launch Nextcloud" and the setup dialog then says "You must restart your computer for the configuration changes made to Nextcloud to take effect."

This did not happen when I updated to 3.9.0. No open issues exist for this, and the closed issues are the first batch of (some duplicate) issues on the basics of "unexpected restarts" (fixed) and "please don't restart" (closed, not fixed).

Steps to reproduce

  1. Allow nextcloud to auto-update (to 3.9.1) when prompted.

Expected behavior

No reboot required when "problem" applications are closed.

Which files are affected by this bug

(n/a)

Operating system

Windows

Which version of the operating system you are running.

Windows 11

Package

Appimage

Nextcloud Server version

27.0.1

Nextcloud Desktop Client version

3.9.1

Is this bug present after an update or on a fresh install?

Updated from a minor version (ex. 3.4.2 to 3.4.4)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

Are you using an external user-backend?

  • [ ] Default internal user-backend
  • [X] LDAP/ Active Directory
  • [ ] SSO - SAML
  • [ ] Other

Nextcloud Server logs

(server not involved)

Additional info

nextcloud-restart-20230731.zip

r2evans avatar Jul 31 '23 16:07 r2evans

Can relate, it's just annoying. Have that bug since v3.5 till now on every update.

schwimmcoder avatar Aug 22 '23 12:08 schwimmcoder

I don't even choose explorer integration and the restart prompt still appears 🙂 I wonder what it's basing restart requirement on

nanaya avatar Aug 25 '23 12:08 nanaya

Same issue. Same OS.

This is the problem according to eventlog:

Application 'C:\Windows\explorer.exe' (pid 5876) cannot be restarted - Application SID does not match Conductor SID..

UAC related?

whatcheers avatar Aug 29 '24 13:08 whatcheers

Closing this issue, starting with 3.17.0 the installer no longer asks for a reboot.

nilsding avatar Aug 21 '25 11:08 nilsding