Client requires authentication at every launch

[mophilly]

Expected behaviour

After authenticating once with the browser based scheme it should remember the credentials and use that when starting the client the next time.

Actual behaviour

It always asks for credentials at every launch of the OS.

Steps to reproduce

1. Start nextcloud client first time
2. Browser opens that requests login
3. Authenticate
4. Close client
5. Open client

Client configuration

Client version: 3.4.2

Operating system: MacOS Monterey (12.2.1)

OS language: English

Server configuration

Nextcloud version: 20.0.9 OS: Linux 2.6.32

Related Issues

Client always asks for authentication #1716 https://github.com/nextcloud/server/issues/17165

[TomBayne]

Can confirm this issue exists on client version 3.4.2, server version 20.0.9. Client OS: Arch Linux (arch-5.16.10-zen) Server OS: DietPi Linux v8.1.2

[github-actions[bot]]

This bug report did not receive an update in the last 4 weeks. Please take a look again and update the issue with new details, otherwise the issue will be automatically closed in 2 weeks. Thank you!

[github-actions[bot]]

This bug report is getting automatically closed due to no answer since the issue has been staled. Thank you!

[mophilly]

Why is this closed without comment or resolution? It seems a simple problem that likely requires only a simple correction.

[redhell]

Really annoying.

At still MacOS 12.3.1 with latest nextcloud server/client

[serjor]

This is happening to me too

Version 3.4.4, on openSUSE tumbleweed (KDE).

[sandrock]

Happening with 5.13.19-2-MANJARO.

What is this from the log file?

[ info nextcloud.sync.credentials.keychainchunk /build/nextcloud-client/src/nextcloud-client/src/libsync/creds/keychainchunk.cpp:346 ]: Backend unavailable (yet?) Retrying in a few seconds. "The name org.freedesktop.secrets was not provided by any .service files"

[github-actions[bot]]

This bug report did not receive an update in the last 4 weeks. Please take a look again and update the issue with new details, otherwise the issue will be automatically closed in 2 weeks. Thank you!

[jahway603]

I'm experiencing this same issue on the following:

Client version 3.5.1 Two Servers running versions 23.0.4 & 22.2.7

Client OS: Artix Linux (5.17.8-artix1-1) Server OS: DietPi Linux v8.4.2 (on both servers)

[Hudratronium]

Same for me - reauthentification is needed nearly daily.

Client version 3.5.1 / Win 10 Pro Server version 24.0.1 / Ubuntu 20.0.4 Server

[roosweb]

Same here, reauthentification via browser is needed DAILY at Windows 10 laptop with the latest Nextcloud desktop version 3.5.1. So this is not working for us if Nextcloud does not have a solution for this.

Reauthentification is NOT needed at my iMac (macOS 10.15) with Nextcloud 3.5.1.

[Hudratronium]

It seems this problem / bug still has not that impact - or the bug report ist to old that someone is taking a look into it. some of the older threads i found where trying to workaround with generated application passwords for the clients. Sadly this didn't worked out for me either. Makes it hard to "sell" this solution in a professional environment.

[mophilly]

Makes it hard to "sell" this solution in a professional environment.

I agree. My team adopted NextCloud because it was not intrusive for the end user. Now it is intrusive. This inability to logon without human interaction after first authentication causes us unnecessary support requests.

[BrunoBernardino]

This started happening to me with the desktop sync client version 3.5.2 on Linux. I've downgraded to 3.5.1 and the problem went away. Server version is 24.0.1. I've disabled the automatic update check on the client for now.

[alexpdp7]

Can confirm that downgrading to 3.5.1 does fix the issue. I'm on CentOS Stream 9.

[Hudratronium]

Sadly i can't confirm this on my windows clients. Came from 3.5.1 but nothing changed. So this seems to be a bogus one...

[tflidd]

This started happening to me with the desktop sync client version 3.5.2 on Linux. I've downgraded to 3.5.1 and the problem went away. Server version is 24.0.1. I've disabled the automatic update check on the client for now.

This is a regression bug. This report here is for an older version. I would consider this to be a different bug from this one here, where this problem consist through many versions. And it seems to be on Linux platforms only. I'd consider opening a separate report for this (if there isn't one already).

[roosweb]

Still the same problem with Nextcloud desktop version 3.5.1 + 3.5.2 at WINDOWS 10 laptop : requires authentication at every (daily) launch !

[p0kR]

same on linux using AppImage with version 3.5.2

[letsfindaway]

Hi,

Happening with 5.13.19-2-MANJARO.

and also for me on openSUSE Leap 15.4 even with version 3.3.6. So I think it is not specific to a version.

What is this from the log file?

[ info nextcloud.sync.credentials.keychainchunk /build/nextcloud-client/src/nextcloud-client/src/libsync/creds/keychainchunk.cpp:346 ]: Backend unavailable (yet?) Retrying in a few seconds. "The name org.freedesktop.secrets was not provided by any .service files"

Have the same messages. It seems that the org.freedesktop.secrets service is not running at the time nextcloud client is started. It seems to be a race condition between this service and nextcloud. My solution is to delay the autostart of nextcloud by 10 seconds. Seems to work. I changed the desktop entry (mainly the Exec line) in ~/.config/autostart/Nextcloud.desktop to

[Desktop Entry]
Name=Nextcloud delayed
GenericName=File Synchronizer
Exec=/usr/bin/bash -c "sleep 10;/usr/bin/nextcloud"
Terminal=false
Icon=nextcloud
Categories=Network
Type=Application
StartupNotify=false
X-GNOME-Autostart-enabled=true

Since then all boots (well, not so many since I changed that, so still to be confirmed) go without any problem.

[jokay]

Can confirm this problem for Linux AppImage version 3.5.3 (using an app token).

[mkofahl]

Also for Linux AppImage version 3.5.3 on Xubuntu 20 using a tls client certifificate.

[ warning nextcloud.sync.credentials.keychainchunk /home/user/src/libsync/creds/keychainchunk.cpp:360 ]: Unable to read "***_clientCertificatePEM:https://***/:0" chunk "0" "Unknown error"

[jokay]

Can confirm this problem for Linux AppImage version 3.5.4 (using an app token).

---

The password is correct otherwise you would get

---

And the according log

{
  "reqId": "dd1eMaxKIBL36bZxMVkZ",
  "level": 3,
  "time": "2022-08-03T13:49:20+00:00",
  "remoteAddr": "x.x.x.x",
  "user": "--",
  "app": "index",
  "method": "POST",
  "url": "/index.phpapptoken",
  "message": "OC\\Core\\Service\\LoginFlowV2Service::flowDoneWithAppPassword(): Argument #3 ($loginName) must be of type string, null given, called in /var/www/html/core/Controller/ClientFlowLoginV2Controller.php on line 227 in file '/var/www/html/core/Service/LoginFlowV2Service.php' line 189",
  "userAgent": "Mozilla/5.0 (X11; Linux x86_64; rv:103.0) Gecko/20100101 Firefox/103.0",
  "version": "24.0.3.2",
  "exception": {
    "Exception": "Exception",
    "Message": "OC\\Core\\Service\\LoginFlowV2Service::flowDoneWithAppPassword(): Argument #3 ($loginName) must be of type string, null given, called in /var/www/html/core/Controller/ClientFlowLoginV2Controller.php on line 227 in file '/var/www/html/core/Service/LoginFlowV2Service.php' line 189",
    "Code": 0,
    "Trace": [
      {
        "file": "/var/www/html/lib/private/AppFramework/App.php",
        "line": 172,
        "function": "dispatch",
        "class": "OC\\AppFramework\\Http\\Dispatcher",
        "type": "->",
        "args": [
          { "__class__": "OC\\Core\\Controller\\ClientFlowLoginV2Controller" },
          "apptokenRedirect"
        ]
      },
      {
        "file": "/var/www/html/lib/private/Route/Router.php",
        "line": 298,
        "function": "main",
        "class": "OC\\AppFramework\\App",
        "type": "::",
        "args": [
          "OC\\Core\\Controller\\ClientFlowLoginV2Controller",
          "apptokenRedirect",
          { "__class__": "OC\\AppFramework\\DependencyInjection\\DIContainer" },
          ["core.ClientFlowLoginV2.apptokenRedirect"]
        ]
      },
      {
        "file": "/var/www/html/lib/base.php",
        "line": 1023,
        "function": "match",
        "class": "OC\\Route\\Router",
        "type": "->",
        "args": ["/login/v2/apptoken"]
      },
      {
        "file": "/var/www/html/index.php",
        "line": 36,
        "function": "handleRequest",
        "class": "OC",
        "type": "::",
        "args": []
      }
    ],
    "File": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
    "Line": 165,
    "Previous": {
      "Exception": "TypeError",
      "Message": "OC\\Core\\Service\\LoginFlowV2Service::flowDoneWithAppPassword(): Argument #3 ($loginName) must be of type string, null given, called in /var/www/html/core/Controller/ClientFlowLoginV2Controller.php on line 227",
      "Code": 0,
      "Trace": [
        {
          "file": "/var/www/html/core/Controller/ClientFlowLoginV2Controller.php",
          "line": 227,
          "function": "flowDoneWithAppPassword",
          "class": "OC\\Core\\Service\\LoginFlowV2Service",
          "type": "->",
          "args": [
            "6I7hODOXxlnaiX8JZruWCita0SR8fEOM4muz0cCyIjzrenCim20sv5j8Zhrl64LYDRVuvAxx1xuDDeH1qatK898mbBNo6pfjcDzMnj2GUgwaspp00rTtdF1xzArKnCC3",
            "https://nextcloud.myinstance.com",
            null,
            "my-app-token"
          ]
        },
        {
          "file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
          "line": 225,
          "function": "apptokenRedirect",
          "class": "OC\\Core\\Controller\\ClientFlowLoginV2Controller",
          "type": "->",
          "args": [
            "A2gwuoRzCR9Oujbb21Od1J7QkLUOC5qP93ffJSt4GrI8pPRIWUx1vQITzS7HZlmR",
            "my-user",
            "my-app-token"
          ]
        },
        {
          "file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
          "line": 133,
          "function": "executeController",
          "class": "OC\\AppFramework\\Http\\Dispatcher",
          "type": "->",
          "args": [
            {
              "__class__": "OC\\Core\\Controller\\ClientFlowLoginV2Controller"
            },
            "apptokenRedirect"
          ]
        },
        {
          "file": "/var/www/html/lib/private/AppFramework/App.php",
          "line": 172,
          "function": "dispatch",
          "class": "OC\\AppFramework\\Http\\Dispatcher",
          "type": "->",
          "args": [
            {
              "__class__": "OC\\Core\\Controller\\ClientFlowLoginV2Controller"
            },
            "apptokenRedirect"
          ]
        },
        {
          "file": "/var/www/html/lib/private/Route/Router.php",
          "line": 298,
          "function": "main",
          "class": "OC\\AppFramework\\App",
          "type": "::",
          "args": [
            "OC\\Core\\Controller\\ClientFlowLoginV2Controller",
            "apptokenRedirect",
            {
              "__class__": "OC\\AppFramework\\DependencyInjection\\DIContainer"
            },
            ["core.ClientFlowLoginV2.apptokenRedirect"]
          ]
        },
        {
          "file": "/var/www/html/lib/base.php",
          "line": 1023,
          "function": "match",
          "class": "OC\\Route\\Router",
          "type": "->",
          "args": ["/login/v2/apptoken"]
        },
        {
          "file": "/var/www/html/index.php",
          "line": 36,
          "function": "handleRequest",
          "class": "OC",
          "type": "::",
          "args": []
        }
      ],
      "File": "/var/www/html/core/Service/LoginFlowV2Service.php",
      "Line": 189
    },
    "CustomMessage": "--"
  }
}

[simaoafonso-pwt]

Can confirm this remains a problem on Windows, using the App Token functionality.

[jokay]

At least no one cares ... 🤷🏼‍♂️

Relates https://github.com/nextcloud/desktop/issues/1292.

[Hudratronium]

Seems we are the only ones effected by this - i can't imagine professional users / big organizations as well as all homeusers would just accept this ....

[BrunoBernardino]

I believe most people are just keeping this locked in 3.5.1, probably? It seems like it affects enough variety of OS to not be too difficult to reproduce, but I might just be wrong.

[rekuenkdr]

Version 3.5.4 (Ubuntu 20.04) (Nextcloud-3.5.4-x86_64.AppImage) using an app token has the same issue, keeps asking for authentication on every launch. I can confirm it too using Nextcloud Server 24.0.4.

[hramberger]

On Ubuntu 20.04 I have the same issues. The last version that works as expected is 3.5.1 (Nextcloud-3.5.1-x86_64.AppImage). Versions 3.5.2 to 3.5.4 always ask to login at launch. I tested all the mentioned client versions with server version 24.0.4.

[BrunoBernardino]

Thanks for confirming, I stopped testing after 2 updates (3.5.2 and 3.5.3) ignored this problem, and there's no confirmation on this from anyone at Nextcloud, here, that I'm aware of.