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Black screen while updating

Open Valdnet opened this issue 4 years ago • 5 comments

When upgrading to the new version 3.3.3 and 3.3.2 for Windows (during installation), after a while only a black screen with the update progress window appears (Windows Explorer is not working properly). All icons on the desktop and the taskbar disappear. After the update is complete, icons appear on the desktop and some icons in the Tray. After refreshing with the F5 key, everything returns to normal.

Operating system: Windows 10 Home 20H2

Valdnet avatar Sep 09 '21 19:09 Valdnet

Issue could be related to this: #3726 and #3399.

Valdnet avatar Sep 09 '21 19:09 Valdnet

I can confirm that.

FlexW avatar Sep 27 '21 09:09 FlexW

yes we kill explorer to be able to remove or replace the shell extensions dll how is this a problem ? what is the impact ?

mgallien avatar Sep 30 '21 08:09 mgallien

Today i updated to Version 3.5.3 (with chocolatey). explorer (windows 10 21h2 june-patched) is crashed :( Try restart this -> error image

need an "hard" restart (ctrl+alt+del -> restart) to run normaly

dsan0815 avatar Jul 30 '22 08:07 dsan0815

Have anybody new infos?

dsan0815 avatar Sep 08 '22 09:09 dsan0815