nextcloud
No invitation mails are sent to external contacts
Steps to reproduce
- Setup outgoing mail account with admin user in Nextcloud. Test mail sending successfully
- Login with non-admin user. Create an event and invite somebody externally
Expected behavior
The external mail address should receive an invitation to the event.
Actual behaviour
No mail is sent, regardless whether I set up the event on the web-gui or via a caldav client, eg on my phone.
Calendar app version
4.5.2
CalDAV-clients used
No response
Browser
No response
Client operating system
No response
Server operating system
No response
Web server
None
Database engine version
None
PHP engine version
None
Nextcloud version
27.1.2
Updated from an older installed version or fresh install
Updated from an older version
List of activated apps
Enabled:
- activity: 2.19.0
- calendar: 4.5.2
- circles: 27.0.1
- cloud_federation_api: 1.10.0
- comments: 1.17.0
- contacts: 5.4.2
- dashboard: 7.7.0
- dav: 1.27.0
- deck: 1.11.0
- federatedfilesharing: 1.17.0
- federation: 1.17.0
- files: 1.22.0
- files_pdfviewer: 2.8.0
- files_reminders: 1.0.0
- files_rightclick: 1.6.0
- files_sharing: 1.19.0
- files_trashbin: 1.17.0
- files_versions: 1.20.0
- firstrunwizard: 2.16.0
- logreader: 2.12.0
- lookup_server_connector: 1.15.0
- mail: 3.4.2
- nextcloud_announcements: 1.16.0
- notifications: 2.15.0
- oauth2: 1.15.1
- password_policy: 1.17.0
- photos: 2.3.0
- polls: 5.3.2
- privacy: 1.11.0
- provisioning_api: 1.17.0
- recommendations: 1.6.0
- related_resources: 1.2.0
- serverinfo: 1.17.0
- settings: 1.9.0
- sharebymail: 1.17.0
- spreed: 17.1.1
- support: 1.10.0
- survey_client: 1.15.0
- systemtags: 1.17.0
- tasks: 0.15.0
- text: 3.8.0
- theming: 2.2.0
- twofactor_backupcodes: 1.16.0
- updatenotification: 1.17.0
- user_status: 1.7.0
- viewer: 2.1.0
- weather_status: 1.7.0
- workflowengine: 2.9.0
Disabled:
- admin_audit: 1.17.0
- bruteforcesettings: 2.7.0 (installed 2.4.0)
- contactsinteraction: 1.8.0 (installed 1.4.0)
- encryption: 2.15.0
- files_external: 1.19.0
- gpoddersync: 3.8.1 (installed 3.8.1)
- majordomo: 1.1.5 (installed 1.1.5)
- maps: 1.0.2 (installed 1.0.2)
- phonetrack: 0.7.6 (installed 0.7.6)
- richdocuments: 8.2.0 (installed 8.2.0)
- richdocumentscode: 23.5.402 (installed 23.5.402)
- suspicious_login: 5.0.0
- twofactor_totp: 9.0.0
- user_ldap: 1.17.0
Nextcloud configuration
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"<address>.space"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "27.1.2.1",
"overwrite.cli.url": "https:\/\/<address>.space",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"maintenance": false,
"theme": "",
"loglevel": 0,
"memcache.local": "\\OC\\Memcache\\APCu",
"default_phone_region": "DE",
"mail_smtpmode": "smtp",
"mail_smtpauthtype": "LOGIN",
"mail_sendmailmode": "smtp",
"mail_smtpauth": 1,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpdebug": true,
"updater.release.channel": "stable"
}
}
Web server error log
No response
Log file
No response
Browser log
No response
Additional info
No relevant log information at all. At least none that looks anyhow suspicious to me. I will gladly provide logs if helpful.
Your NC instance is able to send emails in general?
Can you export and post one such calendar invite here? You can do so by clicking on the event and using the three dot menu to download the ICS.
Can you also look into your logs for loglines with message "Unable to deliver message to" ?
same problem here (nc 27.1.2, calendar 4.5.2)
- nextcloud is able to send emails in general
- mailadress of organizer and participant is set as expected in ics VEVENT ORGANIZER;CN=vorname nachname:mailto:[email protected] ATTENDEE;CN=vorname nachname;CUTYPE=INDIVIDUAL;PARTSTAT=NEEDS-ACTION;ROLE=REQ- PARTICIPANT;RSVP=TRUE;LANGUAGE=de_DE:mailto:[email protected]
- there's nothing related to messages in the log and no open job in the corresponding db-table
Aight, I guess we're gonna need some logging in the iMIP Plugin to see where exactly the mail fails. Everything else is fine I assume? I.e . calendar events are saved and you're able to update / delete them?
Same applies for invitations RECEIVED from 3rd party contacts: Once I change my attendance status, a messages should be sent to the organizer (or all attendees?) to inform his/their calendar that I will/not attend.
Also experiencing this problem. And found this in my logs:
iTip message said the change was significant but comparison did not detect any updated VEvents
Am wondering if this means that the issue is related to https://github.com/nextcloud/server/issues/23927
Also experiencing this problem. And found this in my logs:
iTip message said the change was significant but comparison did not detect any updated VEvents
Am wondering if this means that the issue is related to nextcloud/server#23927
not really, as that issue was a problem with an x- property.
The error message comes from https://github.com/nextcloud/server/blob/aa5f037af71c915424c6dcfd5ad2dc82797dc0d6/apps/dav/lib/CalDAV/Schedule/IMipPlugin.php#L137
Confirming as well. Using Nextcloud Hub 7 (28.0.5), Calendar 4.7.15. I checked the logs, but did not see anything that might point into the direction of what goes wrong.
I figured out that the problem for me was that I had not set the Email server in Administration settings > Basic settings > Email server
After adding an SMTP account there, invites were sent out.
Probably we can close it - for me it works these days - possibly some update fixed it