Nothing being uploaded to external storage (WebDAV)

[nunesgh]

Hi there,

I have noticed the app has never uploaded anything to external storage since being installed. Up to version 1.0.4, the app would create folders, but no file would be uploaded to them. From version 1.0.5, the app has also stopped to create folders.

My configuration:

• Nextcloud 23.0.3
• PHP 7.4.28
• MariaDB 10.5.12
• External storage mounted via WebDAV with authentication via "Username and password". It is available only for my personal user.

I have recently set the "local app data" policy to 1 and the "external storages" policy to 3.

This is the current backup:

This is the external storage folder: Notice that the folders for the previous backup are there, but they have always been empty.

Also, I could not find anything on the Nextcloud logs related to the app.

Thank you for your attention.

[nunesgh]

Update: version 1.0.6 is once again creating empty folders on the external storage. Still, no backup file is uploaded to them.

[Tronde]

Same here, with following version information:

• nextcloud 23.0.0
• PHP 8.0.15
• MariaDB 10.5.7

I believe I've spotted an error in the restoring points location URL. Mine looks like webdav::USERINFO//remote.php/webdav/FOLDERNAME. Yes, there are two '/' in front of remote.php. And IMHO that's wrong. I'm not sure about webdav::. Is that correct or should it be something like webdav:// instead?

[nunesgh]

I have also tried using Storj as an external storage for restoring point location with no success.

The following folders and files were created in the remote storage, but almost all of them are empty.

Moreover, the backup app now claims it "cannot confirm integrity" of this backup.

I could not find anything on the Nextcloud logs related to the app.

Thank you for your attention.

[alexarntzen]

Same problem here. Folders for the restoring points where created at external storage (Amazon S3), but data was stored locally.

Config (Snap release 23.0.2snap1):

• nextcloud 23
• Apache 2.4
• PHP 8.0
• MySQL 8
• Redis 6

Thank you for making this usefull app. I hope this helps resolve the bug.

[EL-Z356]

Hi, I have the same issue.

I have noticed that the nextcloud logging shows following error:

Maybe that helps solving the issue.

[fvillena]

same issue!

[Jens-3302]

I have the same issue, Also tried using occ backup:point:upload This is the error I got then:

issue while checking external folder:
GuzzleHttp\Exception\ConnectException cURL error 28:
Operation timed out after 30000 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html)
for https://[url of my Webdav]/backups/20221207132538-full-MEVvyLn55ah4mFj/data/data-af54752d-6eed-4340-b250-8ff6ef34d7dc/00001-m6dEwit5TdBk1p4

The Folders and some files are created, but most are missing.

[Jens-3302]

Found a Workaround: Mount Webdav storage using davfs2 and use that in Nextcloud as Lokal external drive. Uploading the Backup to the mounted drive seems to work.