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Published 20 hours ago • verified publisher icon nextcloud

Wrong "Password changed" e-mail

Open cweiske opened this issue 4 years ago • 6 comments

I just got an e-mail from the appstore, indicating that I changed the password - but I did not do that.

Subject: =?utf-8?q?Nextcloud_App-Store_Passwort_ge=C3=A4ndert?=
From: [email protected]
To: [email protected]
Date: Thu, 2 Apr 2020 20:08:58 +0000
Message-ID: <010201713c82d33a-92035c66-ae3d-45ee-b02f-7713f5612fff-000000@eu-west-1.amazonses.com>
 
Dein App-Store-Passwort wurde geändert. Kontaktiere den Support, wenn Du dies nicht veranlasst hast.

I'm the developer of grauphel in case you need my email address. https://apps.nextcloud.com/apps/grauphel

cweiske avatar Apr 02 '20 20:04 cweiske

Could you actually login with your password?

mario avatar Apr 27 '20 11:04 mario

yes.

cweiske avatar Apr 27 '20 11:04 cweiske

That's odd :-/

@nextcloud/infrastructure any ideas if we had any mail server problems at the time?

mario avatar Apr 27 '20 11:04 mario

@nextcloud/infrastructure any ideas if we had any mail server problems at the time?

Not that I'm aware. maybe @blizzz knows something.

MorrisJobke avatar Apr 28 '20 13:04 MorrisJobke

I noticed it now as well. When doing a login via username and password I also got this email. @Mario Does this help you in spotting the issue? Maybe the password hash is updated (due to new format or hashing algorithm) and thus causing this to trigger?

MorrisJobke avatar Apr 29 '20 10:04 MorrisJobke

I am not aware in the change of format, but I've looked when this email is sent - it's indeed only on password change. Strange.

mario avatar Apr 29 '20 13:04 mario

If someone will face the same, please report - until then I will close the issue

bigcat88 avatar Feb 11 '24 08:02 bigcat88