Upload from other apps (via share) stops after a dozens on files

[major-mayer]

Steps to reproduce

0. I disabled battery optimizations and kept the phone active the whole time, so that the Nextcloud app shouldn't get closed
1. Open you favorite gallery app (i tried MIUI Gallery and Cx File Explorer to make sure, that it's not app dependent)
2. Select many pictures (~30)
3. Upload them into a folder on your Nextcloud account using the share button and the Nextcloud Android app

Expected behaviour

• After a while all images should be on the server

Actual behaviour

• The upload progress (visible in the notifications) stops after about 10 - 15 images
• No error is thrown, but the majority of the images are missing on the server
• The upload list in the Nextcloud App only shows the images that were uploaded, the rest is simply missing

Can you reproduce this problem on https://try.nextcloud.com?

• Yes I tried tried it on the demo server. The logs I generated are from demo2.nextcloud.com

Environment data

Android version: 11 MIUI 12.0.5

Device model: Poco F3

Stock or customized system: Stock

Nextcloud app version: 3.16.0 RC2

Nextcloud server version: Latest i guess? The demo version

Reverse proxy: Probably?

Logs

Web server error log

unfortunately i don't have web server logs from the demo server, but I guess they are not that important anyway

Nextcloud log (data/nextcloud.log)

I've deleted the logs before I began uploading the images, but still they are huuge. So I decided to put them in the attachments, to keep the issue compact. TryNextcloud Error.txt

NOTE: Be super sure to remove sensitive data like passwords, note that everybody can look here! You can use the Issue Template application to prefill some of the required information: https://apps.nextcloud.com/apps/issuetemplate

[tobiasKaminsky]

Duplicate of https://github.com/nextcloud/android/issues/3301#issuecomment-675918488, but as this one is closed, we keep this open.

[major-mayer]

Indeed, this could be the case. I actually opened a bug report a few months ago (https://github.com/nextcloud/android/issues/6706), which was closed in favor of the referenced issue, but as I experience almost the same behavior again (on a different device, using a different android version) I decided to open an issue again.

Hopefully this time it finally get's fixed.

[kofaysi]

I experience the same issue on

Model: LG-H850 Brand: lge Product: h1_global_com Device: h1 Version-Codename: REL Version-Release: 10

I'm selecting the same 19 images to upload (a batch camera shot) and each time the same images fail to upload. Parts of the log follow, log was filtered by lines containing the image name and some lines afterwards until the next image name appears:

successful upload:

2021-05-23T08:18:19.392+0200;I;UploadFileOperation;Upload of /storage/emulated/0/Android/media/com.nextcloud.android.beta/nextcloud/tmp/[email protected]@ecloud.global/IMG_20210503_093833.jpg to /IMG_20210503_093833.jpg: Operation finished with HTTP status code 201 (success)
2021-05-23T08:18:19.546+0200;D;OwnCloudClient #1;REQUEST PROPFIND /remote.php/webdav/IMG_20210503_093833.jpg
2021-05-23T08:18:19.800+0200;D;ThumbnailsCacheManager;generate thumbnail: IMG_20210503_093833.jpg URI: https://ecloud.global/index.php/apps/files/api/v1/thumbnail/256/256/IMG_20210503_093833.jpg
2021-05-23T08:18:19.801+0200;D;OwnCloudClient #1;REQUEST GET /index.php/apps/files/api/v1/thumbnail/256/256/IMG_20210503_093833.jpg
2021-05-23T08:18:19.802+0200;V;UploadsStorageManager;Updating /storage/emulated/0/Android/media/com.nextcloud.android.beta/nextcloud/tmp/[email protected]@ecloud.global/IMG_20210503_093833.jpg with status:UPLOAD_SUCCEEDED and result:UPLOADED (old:/storage/emulated/0/Android/media/com.nextcloud.android.beta/nextcloud/tmp/[email protected]@ecloud.global/IMG_20210503_093833.jpg status:UPLOAD_IN_PROGRESS result:-1)
2021-05-23T08:18:19.802+0200;V;UploadsStorageManager;Updating /storage/emulated/0/Android/media/com.nextcloud.android.beta/nextcloud/tmp/[email protected]@ecloud.global/IMG_20210503_093833.jpg with status=UPLOAD_SUCCEEDED
2021-05-23T08:18:19.819+0200;D;UploadsStorageManager;updateUpload returns with: 1 for file: /storage/emulated/0/Android/media/com.nextcloud.android.beta/nextcloud/tmp/[email protected]@ecloud.global/IMG_20210503_093833.jpg
2021-05-23T08:18:20.451+0200;D;ThumbnailsCacheManager;add thumbnail to cache: IMG_20210503_093833.jpg

unsuccessful upload (2x):

2021-05-23T08:18:17.284+0200;V;UploadsStorageManager;Inserting /storage/emulated/0/Android/media/com.nextcloud.android.beta/nextcloud/tmp/[email protected]@ecloud.global/IMG_20210503_093652.jpg with status=UPLOAD_IN_PROGRESS
2021-05-23T08:18:17.306+0200;D;UploadsStorageManager;storeUpload returns with: content://org.nextcloud.beta.provider/uploads/235 for file: /storage/emulated/0/Android/media/com.nextcloud.android.beta/nextcloud/tmp/[email protected]@ecloud.global/IMG_20210503_093652.jpg
2021-05-23T08:18:17.306+0200;D;UploadsStorageManager;notifyObserversNow
2021-05-23T08:18:17.370+0200;D;FileUploader;Starting command with id 19

2021-05-23T08:18:17.377+0200;V;UploadsStorageManager;Inserting /storage/emulated/0/Android/media/com.nextcloud.android.beta/nextcloud/tmp/[email protected]@ecloud.global/IMG_20210503_093843.jpg with status=UPLOAD_IN_PROGRESS
2021-05-23T08:18:17.401+0200;D;UploadsStorageManager;storeUpload returns with: content://org.nextcloud.beta.provider/uploads/236 for file: /storage/emulated/0/Android/media/com.nextcloud.android.beta/nextcloud/tmp/[email protected]@ecloud.global/IMG_20210503_093843.jpg
2021-05-23T08:18:17.401+0200;D;UploadsStorageManager;notifyObserversNow

no log entry for some images!

[kofaysi]

Uploading the same 19 image to a different ecloud.global account on the same device and same NC dev app proceeded with no failure and upload happened swiftly, with no delays.

[kofaysi]

Later I have found a message about the failed upload. The list of items in

• Uploads > Failed/pending restart

contain all 4 images.

• filename.jpg
• size in KB, local file not found
• [email protected]
• /

The files are still in the photo folder and available for preview and edit.

[major-mayer]

This issue still happens to me also with other apps like when i try to share a bunch of images from Google Photos

[piratenpanda]

Same here. The amount of pictures which are uploaded via Google Photos seems random and is very frustrating

[Hoffmann77]

Experiencing the same issue on a Pixel 6 with the Google photos app. From my experience around ~6 Images get uploaded.

[ModischFabrications]

Coming back from the older linked issue: This is still a problem for me two years later and seems to be more or less ignored. The last investigation took weeks and multiple logs without fixing anything, it's one of the few reasons that really kills "recommendability" of nextcloud for me. Mobile usage seems really inferior compared to other cloud platforms. I don't think it's a problem with the device either, as I personally found that both GDrive and Mega.nz were running flawless.

[kofaysi]

A workaround for me: use the Nextcloud client to select items for upload (within the NC client) instead of sharing items from the Gallery (or else) with the NC client. No upload failure or delay detected.

[major-mayer]

I can confirm this, uploading via Nextcloud app works reliable. Nevertheless, it's a pity that the share function is so useless...

26.11.2022 00:45:39 kofaysi @.***>:

A workaround for me: use the Nextcloud client to select items for upload (within the NC client) instead of sharing items from the Gallery (or else) with the NC client. No upload failure or delay detected.

— Reply to this email directly, view it on GitHub[https://github.com/nextcloud/android/issues/8328#issuecomment-1327932076], or unsubscribe[https://github.com/notifications/unsubscribe-auth/AEIUAV7QVTF4KR3SP4JMOXTWKFFSDANCNFSM43ZMKOXA]. You are receiving this because you authored the thread.[Verfolgungsbild][https://github.com/notifications/beacon/AEIUAV37PQTGPP73WREJURLWKFFSDA5CNFSM43ZMKOXKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOJ4TKFLA.gif]

[tobiasKaminsky]

I cannot find my debug session. Out of my head, I remember that this is what happens:

• another app calls NC upload "endpoint"
• upload starts
• if upload takes too long (it is about time, not size), then Android OS will kill receiving app

I outlined in another ticket a possible solution: NC app could show an active activity that states "receiving files, uploading it…" and this is kept open until all uploads are done.

Queuing them in our upload process would not work, as far as I remember, as those files are only shared temporarily.

[AubinF]

Same problem here, but with audio files. Upload stops after 3 files.

[joshtrichards]

Let's centralize tracking for this in #10937. I encourage those following here to subscribe and/or upvote :+1: that issue.