Can not open a office document: please check you permissions

[jakobroehrl]

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On some office Documents I get this message in the Android App: Wrong office document message: Document can't be saved, please check you permissions

I only get it, if a lot of users write on this file. In the browser is no error, every user can write in this file. It seams like a file lock, because every user has the right permissions. I can solve this problem if I restart the complete server or if the users opens the file in a browser, then the lock is away and the user can open it without the error in the app again.

Android version

3.26 and 3.25

Nextcloud server version

I saw it on 26 and 27

[jakobroehrl]

Maybe it is related to https://github.com/nextcloud/richdocuments/issues/3169 https://github.com/nextcloud/server/issues/40090

[joshtrichards]

Does the fix in https://github.com/nextcloud/server/issues/40090#issuecomment-1896190090 resolve this for you?

[jakobroehrl]

Can not test becaus of https://github.com/nextcloud/android/issues/12338 But I think 40090 could fix this problem

[joshtrichards]

I saw your update on the other issues. Did those resolve this for you as well?

[jakobroehrl]

Im not sure, it does not come up again till now