Failed to create document from template

[R7JANV1]

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• [X] This is a bug, not a question or an enhancement.
• [X] I've searched for similar issues and didn't find a duplicate.
• [X] I've written a clear and descriptive title for this issue, not just "Bug" or "Crash".
• [X] I agree to follow Nextcloud's Code of Conduct.

Steps to reproduce

1. create a new text document
2. see the following error message

Expected behaviour

a text document should be created

Actual behaviour

no text document is created

Android version

12

Device brand and model

Realme RMX3085

Stock or custom OS?

Stock

Nextcloud android app version

3.20.3

Nextcloud server version

24.0.3

Using a reverse proxy?

No

Android logs

No response

Server error logs

No response

Additional information

No response

[AlvaroBrey]

Thanks for your report. Can you get a logcat from the Android device so we can see if there's any errors? Instructions here: https://github.com/nextcloud/android#getting-debug-info-via-logcat-mag

Feel free to search and replace the server URL, username and other file names in the output.

[ghost]

It may be related to this in the server config 'skeletondirectory' => '',

[ghost]

Thanks for your report. Can you get a logcat from the Android device so we can see if there's any errors? Instructions here: https://github.com/nextcloud/android#getting-debug-info-via-logcat-mag

Feel free to search and replace the server URL, username and other file names in the output.

no unfortunately not and the link does not work

[github-actions[bot]]

This bug report did not receive an update in the last 4 weeks. Please take a look again and update the issue with new details, otherwise the issue will be automatically closed in 2 weeks. Thank you!

[ghost]

Can be reproduced as follows:

1. install Nextcloud AIO Server (stable)
2. config.php customization 'skeletondirectory' => '', 'knowledgebaseenabled' => false,
3. connect Nextcloud Android (or IOS) app with account
4. Create new document
5. see the error message

[AlvaroBrey]

That's interesting. Empty skeletondirectory should prevent templates from being copied on user creation, but apart from that should not make anything crash. Will investigate

[AlvaroBrey]

Couldn't reproduce even with the above steps. Will have to try again

[DerLinkman]

I think i have a similar problem on iOS 16 as well.

If i want to create a new .odt file within the Nextcloud App on iOS i get this request in the logs: (the 212.50 is my caddy reverse proxy btw):

192.168.212.50 - DerLinkman [20/Sep/2022:17:10:15 +0000] "POST /ocs/v2.php/apps/richdocuments/api/v1/templates/new?format=json HTTP/1.1" 500 111 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.4.4" "CENSORED_IPV6"

It results in a Error 500 (as seen in the response code of the request above). My guess is that it happens because i don´t have a valid Template to select from at the document creation process on the App.

Interestingly if i open a existing Document it works like a charm without an error.

[ghost]

Yes, this is also the behavior on Android. (Documents that exist are apparently not affected)

[ghost]

Couldn't reproduce even with the above steps. Will have to try again

Have you made any progress?

[AndyScherzinger]

@tobiasKaminsky this is the issue I am also experiencing with our production server and master branch of the Android client

[ghost]

I can reproduce it. The error is present on all my Nextcloud instances

[juliusknorr]

Could you check your Nextcloud log if there is an error similar to this one or a different one?

Undefined array key \"dirname\" at /var/www/nextcloud/apps/richdocuments/lib/Controller/OCSController.php#322

If it is the same error then creating documents should only fail in the root directory and a fix would be in https://github.com/nextcloud/richdocuments/pull/2543

[ghost]

Yes this is the same error.

[juliusknorr]

Fix was merged and back ported and will become available with the next maintenance releases of richdocuments.