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Creating a new document on satellite internet results in a crash

Open DetroitLibertyPenguin opened this issue 2 years ago • 4 comments

Steps to reproduce

  1. Launch nc
  2. Select create new dic
  3. Wait

Expected behaviour

  • new doc created

Actual behaviour

  • crash

Can you reproduce this problem on https://try.nextcloud.com?

  • Please create a test demo account and see if this still happens there.
  • If yes, please open up a bug report
  • If not, please verify server setup and ask for help on forum

Environment data

Android version:

Device model:

Stock or customized system:stock

Nextcloud app version:

Nextcloud server version:

Reverse proxy:

Logs

Web server error log

Insert your webserver log here

Nextcloud log (data/nextcloud.log)

Insert your Nextcloud log here

NOTE: Be super sure to remove sensitive data like passwords, note that everybody can look here! You can use the Issue Template application to prefill some of the required information: https://apps.nextcloud.com/apps/issuetemplate

DetroitLibertyPenguin avatar Jul 02 '22 10:07 DetroitLibertyPenguin

@DetroitLibertyPenguin can you reproduce this reliably? Additionally, please fill the version info in the template.

AlvaroBrey avatar Jul 04 '22 08:07 AlvaroBrey

Greetings,

I'm certainly able to reproduce this week. I haven't bene able to even successfully connect to try.nextcloud. Currently I'm staying at my mother-in-laws home in Bennington, OK. Out here internet speeds aren't what we expect in the city. The only option they have is satellite internet. According to speedtest she's getting around 2.0 mb/s download and 0.04 mb/s upload. I'm guessing that much of this is related to timeout on the server.

If my conjecture is accurate, do timeouts rely within the Nextcloud software, or is this something configurable on the server end and I should contact the admin of my instance @ libranet.de

Jim Fulner 22100 Armada Ridge Rd., Armada, MI 48005-3204 (P) 248-971-0259 (M) 248-765-7458 (H) 586-473-7007

Telephony eliminates confusion

On Mon, Jul 4, 2022 at 3:14 AM Álvaro Brey @.***> wrote:

@DetroitLibertyPenguin https://github.com/DetroitLibertyPenguin can you reproduce this reliably? Additionally, please fill the version info in the template.

— Reply to this email directly, view it on GitHub https://github.com/nextcloud/android/issues/10466#issuecomment-1173499032, or unsubscribe https://github.com/notifications/unsubscribe-auth/APSNIJ7DIEJXM467RFFAKOLVSKMNXANCNFSM52O3CM4Q . You are receiving this because you were mentioned.Message ID: @.***>

DetroitLibertyPenguin avatar Jul 04 '22 16:07 DetroitLibertyPenguin

@DetroitLibertyPenguin when the app crashes, it should show a crash screen with a lot of debugging information. Can you please copy and paste that information into this ticket?

strugee avatar Jul 04 '22 20:07 strugee

This bug report did not receive an update in the last 4 weeks. Please take a look again and update the issue with new details, otherwise the issue will be automatically closed in 2 weeks. Thank you!

github-actions[bot] avatar Aug 02 '22 00:08 github-actions[bot]