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netbird client disappears from top bar of Mac OS

Open gecube opened this issue 1 year ago • 17 comments

Hi!

When extensively working with Netbird for a long time, I noticed many times, that it suddenly disappears from top bar of Mac OS. Looks like:

Screenshot 2024-07-03 at 07 57 21

One may see that there is no Netbird icon.

It should look like:

Screenshot 2024-06-28 at 16 11 35

or netbird icon should be orange (active). But I see otherwise.

After that when I click on NetBird application - it does not appear in top bar, but focus is jumping back to Finder window. It is very weird. But it helps to restart the laptop - then again everything is fine.

gecube avatar Jul 10 '24 07:07 gecube

@gecube can you confirm if the app is visible after closing some of the other apps in the top bar?

mlsmaycon avatar Jul 10 '24 07:07 mlsmaycon

@mlsmaycon Hi! Thanks for the question. No, I can't confirm it.

gecube avatar Jul 10 '24 08:07 gecube

To clarify, you removed the other apps and NetBird wasn't visible?

mlsmaycon avatar Jul 10 '24 08:07 mlsmaycon

@mlsmaycon yes, removing of other apps don't help.

https://youtu.be/c30GlsCws4E

gecube avatar Jul 15 '24 09:07 gecube

Hi! Stuck by the same issue.

The connectivity is present. The icon in toolbar is not showing:

Screenshot 2024-07-17 at 09 09 54
ps aux | grep netbird 
george           81289   0.0  0.0 410734288   1504 s001  S+    9:10AM   0:00.00 grep netbird
root             80727   0.0  0.2 412034272  73440   ??  Ss    9:08AM   0:00.60 /usr/local/bin/netbird service run --config /etc/netbird/config.json --log-level info --log-file /var/log/netbird/client.log
root             80369   0.0  0.0 410865392   6464   ??  S     8:43AM   0:00.37 curl -L https://github.com/netbirdio/netbird/releases/download/v0.28.4/netbird_0.28.4_darwin_arm64.pkg -o /tmp/netbird-latest.pkg
root             80365   0.0  0.0 410592928   1056   ??  S     8:43AM   0:00.05 tee -a /var/log/netbird_vpn-install.log

gecube avatar Jul 17 '24 07:07 gecube

When running UI client manually - it appears again.

Screenshot 2024-07-17 at 09 10 54 Screenshot 2024-07-17 at 09 10 51
ps aux | grep netbird
george           81335   0.0  0.0 410724048   1312 s001  S+    9:11AM   0:00.00 grep netbird
george           81313   0.0  0.2 413096688  61952   ??  S     9:10AM   0:00.36 /Applications/NetBird.app/Contents/MacOS/netbird-ui
root             80727   0.0  0.2 412034272  73712   ??  Ss    9:08AM   0:00.78 /usr/local/bin/netbird service run --config /etc/netbird/config.json --log-level info --log-file /var/log/netbird/client.log
root             80369   0.0  0.0 410865392   6464   ??  S     8:43AM   0:00.38 curl -L https://github.com/netbirdio/netbird/releases/download/v0.28.4/netbird_0.28.4_darwin_arm64.pkg -o /tmp/netbird-latest.pkg
root             80365   0.0  0.0 410592928   1056   ??  S     8:43AM   0:00.06 tee -a /var/log/netbird_vpn-install.log

Looks that for some reason NetBird.app is shut downing...

gecube avatar Jul 17 '24 07:07 gecube

Hey guys,

any news on this? I have the same issue. Any workarround? I cannot edit my URLs for self-hosted.

fre4ki avatar Aug 16 '24 08:08 fre4ki

I have the same issue. How do you run UI manually? Running /Applications/NetBird.app/Contents/MacOS/netbird-ui doesn't work for me...

If I install using brew install netbird netbird-ui it works fine, but not with the PKG.

florian-obradovic avatar Nov 05 '24 14:11 florian-obradovic

Will try:

/Applications/NetBird.app/Contents/MacOS/netbird-ui -use-log-file
cat /tmp/netbird-ui-*.log

florian-obradovic avatar Nov 05 '24 15:11 florian-obradovic

If I login with a different user (local admin), the icon appears...

florian-obradovic avatar Nov 05 '24 15:11 florian-obradovic

Hello @gecube,

We're currently reviewing our open issues and would like to verify if this problem still exists in the latest NetBird version.

Could you please confirm if the issue is still there?

We may close this issue temporarily if we don't hear back from you within 2 weeks, but feel free to reopen it with updated information.

Thanks for your contribution to improving the project!

nazarewk avatar Apr 28 '25 15:04 nazarewk

@nazarewk Hi! still exist

basilaydo avatar May 19 '25 07:05 basilaydo

You have to change the order in the bar.

In my case this was the solution..

The problem in my case was related to the camera in the middle of the top screen, where no symbols are showing.

fre4ki avatar May 24 '25 15:05 fre4ki

@fre4ki

You have to change the order in the bar.

How? Could you share your steps?

gecube avatar May 24 '25 15:05 gecube

You can hold down the Command key to reorder icons in the Menu bar.

fre4ki avatar May 24 '25 17:05 fre4ki

@fre4ki wow! great! thanks! But how it would help if the icon disappeared?

gecube avatar May 24 '25 17:05 gecube

I put a external monitor to my mac and re-arranged the icons. It is also re-arranged on the build-in screen.

fre4ki avatar May 24 '25 17:05 fre4ki

This also happens for me when I have AeroSpace app enabled. When I disable it - the icon is visible in the top bar.

farico avatar Sep 11 '25 13:09 farico