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Unable to receive verification code for netbird self-hosted email registration account

Open luobobo896 opened this issue 2 years ago • 8 comments

I use the self-hosting platform built by Ubuntu, use the ui interface to register, and go to the interface receiving the verification code, but I never received the verification code. How can I solve this problem?

luobobo896 avatar Oct 14 '23 12:10 luobobo896

Hello @luobobo896, have you followed this guide with Zitadel? If so, Zitadel requires a SMTP configuration, see guide here: https://zitadel.com/docs/guides/manage/console/instance-settings#smtp

mlsmaycon avatar Oct 14 '23 18:10 mlsmaycon

I use the self-hosting platform built by Ubuntu, use the ui interface to register, and go to the interface receiving the verification code, but I never received the verification code. How can I solve this problem?

The script from this guide generates a user and a password for the administartor. You don't need to register. In case you want to add a new user in addition to the administrator, then you need to set up the SMTP integration as @mlsmaycon pointed out.

braginini avatar Oct 14 '23 19:10 braginini

link is borked , please provide new one.

pigers avatar Mar 13 '24 21:03 pigers

Hello @luobobo896, have you followed this guide with Zitadel? If so, Zitadel requires a SMTP configuration, see guide here: https://zitadel.com/docs/guides/manage/console/instance-settings#smtp

Link is not working....can please update....

manojsomase avatar Apr 01 '24 07:04 manojsomase

@mlsmaycon https://zitadel.com/docs/guides/manage/console/instance-settings#smtp link is not working, unfortunately.

gecube avatar May 01 '24 06:05 gecube

Try this one: https://zitadel.com/docs/guides/manage/console/default-settings#smtp

mlsmaycon avatar May 01 '24 07:05 mlsmaycon

@mlsmaycon Hey! Thanks, but it is not what I expect. I want to configure Zitadel self-hosted. Preferably - in headless mode. Like with config file or better - ENV variables.

gecube avatar May 01 '24 07:05 gecube

I'm also facing this issue even though I setup smtp access using netbid.[domainname].com/ui/console but it's still not sending emails. I clicked setup smtp in zitadel dashboard to set it up.

krystofkrticka avatar May 13 '24 18:05 krystofkrticka

Hey guys, You should contact Zitadel support as this issue is not related to NetBird: https://github.com/zitadel/zitadel

braginini avatar May 16 '24 05:05 braginini

Netbird uses older version of zitadel which doesn't include SMTP templates so i disagree with it's not Netbird issue. the base image needs to be resolved. that being said self host is what it sounds like. if you have an issue you need to work it out.

neil-vistasupport avatar Jun 13 '24 13:06 neil-vistasupport