[Synchronization] **brief description**
Detail of the issue
Neuron doesn't start syncing because the ckb node throws an exception. it is written that the ledger is connected to the neuron , but the tokens are not displayed
bundled-ckb.log
No response
main.log
No response
status.log
No response
I found the ckb node throw exception like this.
Can you provide any help? @quake
Hi @RobertCruzo
I've noticed that your username in file path \Users\{username}\AppData\Roaming\Neuron\... may be outside of utf-8 charset which is not allowed by ckb node so ckb node inside neuron doesn't work properly.
Please follow these steps to check if it's caused by the non-utf8 issue: https://github.com/nervosnetwork/neuron/issues/2264#issuecomment-1126792201
Once confirmed, the simplest way to run neuron is to create another account named with utf-8 characters.
* Similar issue and solution could be found in https://github.com/nervosnetwork/neuron/issues/2264#issuecomment-1111039435
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Close this issue because it's inactive since marked stale