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Unhandled rejection Access violation

Open atlet opened this issue 2 years ago • 4 comments

I'm using Ubuntu Linux. I installed JSPM5 client and tried scanning a document from your demo, but I get error "Unhandled rejection Access violation". I written two times to your support email and contact form 14 days ago, but till today I didn't received any answer.

I tried the same from Windows and it's forking fine. Any idea how can I make this example working from Linux?

atlet avatar Nov 07 '22 10:11 atlet

Please download and install build 5.0.22.1110 from here https://www.neodynamic.com/downloads/jspm/ and let us know

Thanks,

neodynamic avatar Nov 11 '22 11:11 neodynamic

Still the same error with this version.

atlet avatar Nov 11 '22 12:11 atlet

Try PNG output instead of JPG and let us know

neodynamic avatar Nov 11 '22 12:11 neodynamic

Also with PNG I get the same error. :( Is there a way to see more data of error? Si I can help you debug.

atlet avatar Nov 11 '22 12:11 atlet

We recommend you to upgrade to the latest V7 which includes many fixes. Re open this issue if it persists after upgrading. Thanks!

neodynamic avatar Jun 26 '24 12:06 neodynamic