Neo4j Interactive graph freezes just run a search with graphical view

[smileycap]

Description

We have been using Neo4j for quite some time without any problem. Recently, the community version we are using started to be very buggy. So buggy that we cannot use the Interactive graph view. I would note that we did not make any change to our project and that we had this issue about one year ago. How was the issue solved? It was not, at least intentionally. It just started working again after some time. Yesterday, I had a colleague launch the tool in Linux/Google Chrome. It worked perfectly.

Another colleague launched the tool in windows and it was as buggy as my windows instance. I would add that our computers are sufficiently powerful to handle our use case.

Any idea how we could solve this puzzle?

Expected Behavior

It will take a good minute to populate the graph and expanding the graph or any other interaction with the graph will freeze/Be unreasonably slow rendering our tool useless

Can you propose a solution?

I'm currently searching using tables as output instead of graphs I cannot propose a solution

| OS Windows 10 |
Google Chrome Version 80.0.3987.132 (Official Build) (64-bit) Neo4j Browser version: 3.2.18 Neo4j Server version: 3.5.4 (community)

[InverseFalcon]

How many nodes are you returning from your queries? The results view is usually good for 300-500 nodes being returned or so, it's not meant to show huge numbers of nodes.

[smileycap]

How many nodes are you returning from your queries? The results view is usually good for 300-500 nodes being returned or so, it's not meant to show huge numbers of nodes.

Even one node is buggy

[smileycap]

I have noticed the following:

The website link (including IP address) that I am using is different than the one I am logging in in the platform.One finishes by 7473 and the other by 7687 !

The website link: https://data.lyrainsight.com:7473/browser/ Neo4j connection: bolt://data.lyrainsight.com:7687

Could that be part of the problem?