Please validate captcha

[emma-gd]

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Your prestashop version

1.7.8.x

Eicaptcha version

v2.5.0 - par hhennes

Do you use a specific theme ?

Ledonia theme is on the website

Describe the bug

When a user creates an account and validates : there is an error message saying "please validate the captcha" : but we use the v3 version so there is no checkbox. I can see the captcha icon in the bottom right of the page so I know it is active. I use firefox and updated to last version if that's usefull, no addons. The first time I submit I get the error and if I just re submit it goes through without the error.

I tried to change and use the v2. I click on the box, I have a challenge, challenge is successfull. but I still get the same "please validate the captcha". I activated the logs and it is said the "score-threshold-not-met". The score is at 0,5. I don't know why on first submit I have lower than 0,5 but If i validate again I go through.

There are no warnings or errors in the prestashop backoffice logs. I was wondering if anyone had the same problem ? I might just be a robot myself that's why it's not working :D

Best to you all! Cheers Emma

Screenshots

Additional context

No response