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Ticketing rethink

Open nbudin opened this issue 6 years ago • 2 comments

I've seen a few issues come in asking for very reasonable improvements to the ticket purchasing experience, as well as event-provided tickets, that I haven't come up with a great solution for. Taken together, these seem to me to suggest that rethinking how tickets work is possibly necessary:

  • [ ] Buying tickets for other people (#1351)
  • [ ] Provide a mechanism for event-provided tickets to cost money (#2565)
  • [x] Optionally-limited-use coupon codes (#364)
  • [ ] Pending special-class tickets (#3295)

Possibly also related but we could actually do these under the current design of tickets:

  • [ ] Make ticket sales possible in single-event sites (#2283)
  • [ ] Make event-provided tickets category-specific (#1383)

One thing that's occurred to me is that it's weird that we have two entirely separate systems for selling tickets and for selling other stuff (T-shirts, etc.). If we could figure out some way of using the store system for also selling tickets, that would potentially make a lot of these features available for non-ticket products too.

nbudin avatar Aug 16 '19 13:08 nbudin

I don't actually mind that we have two different systems, because one is for "purchasable things that affect your website experience" and one is for "purchasable things that will be relevant later" . I've seen other orgs use a single storefront for both (NWM sells event tickets next to t-shirts) and it's always been really odd to me.

Maybe making it one thing behind the scenes and using properties to flag if a purchace "is a ticket" and "provides event signups" (or even "provides X event signups" which would allow selling tickets good for 1 game each, buy as many as you want. Intercon would just set that to unlimited)

dkapell avatar Aug 16 '19 15:08 dkapell

As I've been telling other organizations about Neil hosting as an option, the limitations to ticket pricing occasionally comes up. (One price available at a time). One such organization runs on a "pay what you can, with suggested value" model. It would be nice to have these other options.

Quinn-D avatar Mar 13 '20 22:03 Quinn-D