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Add an automated reminder for people who have signup queue items but no ticket

Open nbudin opened this issue 11 months ago • 6 comments

(only in conventions where tickets are required, natch)

nbudin avatar Feb 01 '25 19:02 nbudin

@dkapell @marleighnorton We didn't actually do anything with this before Intercon X signups, and I'm thinking this might actually be a feature, not a bug. What do you think?

nbudin avatar Nov 07 '25 17:11 nbudin

It was mostly there so people didn't add things to their queue, thinking they were all set, but forgetting to actually buy a ticket. So if that's not a problem people are having, it's fine.

marleighnorton avatar Nov 07 '25 17:11 marleighnorton

They definitely are having that problem, but we manually contacted them ahead of signups to make sure they bought tickets and that seemed to work out reasonably well. We could for sure make this easier (for example, adding an automated nudge email a day or two before signups process), but I'm thinking that being able to build up a queue before buying a ticket seems to be a workflow users want.

nbudin avatar Nov 07 '25 17:11 nbudin

I really like an automated nudge email + maybe a report to find these people as a solution here.

dkapell avatar Nov 07 '25 17:11 dkapell

I'm cool with an automated email as a solution.

On Nov 7, 2025 at 12:33 PM, Dave Kapell @.@.>> wrote:

[https://avatars.githubusercontent.com/u/226454?s=20&v=4]dkapell left a comment (neinteractiveliterature/intercode#10175)https://github.com/neinteractiveliterature/intercode/issues/10175#issuecomment-3503831818

I really like an automated nudge email + maybe a report to find these people as a solution here.

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marleighnorton avatar Nov 07 '25 18:11 marleighnorton

Cool, thanks everyone! 🫶

nbudin avatar Nov 07 '25 19:11 nbudin