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Published 20 hours ago • verified publisher icon nedwidek

Plug-in not working on some gmail accounts

Open MickBim opened this issue 10 years ago • 2 comments

I have 2 gmail accounts. The plugin is working on one but not on the other :

gm_account1_bug1 On this screen you can see that I have several unread messages on my first account gm_account1_bug2 And you can also this on the popup over the plugin icon that the unread messages number is wrong and that the account size is also wrong (like if nothing was read from the account) There's also a bug line "gmanager-toolbar-tooltip-important-unread" To be clear, I have checked the 3 options to check for unread messages in the main box, the spam folder and the labels

Here's a screenshot from my second account : gm_account2_bug1 I have one unread message from the main box Here is the popup : gm_account2_bug2 The icon is blue and the unread number is accurate (as the spam number) There's still the bug line "gmanager-toolbar-tooltip-important-unread" though About the account size, I can't check if it's accurate, since this email account is kinda empty, Gmail at the bottom of the page states "0.06 GB (0%) of 15 GB used". So I guess it's logical.

The password from the first account is correct because when I try to input a wrong one, when the plugin tries to check, I've got the popup saying that the password is wrong. When the original plugin broke when upgrading to FF32, I tried several other forks from the original plugin. Do you think it could have messed the internal config ? (the lines we find in the about:config screen)

If you need any tests or log or whatever to verify some things, I'd be happy to help

EDIT : The "gmanager-toolbar-tooltip-important-unread" comes from the line being absent on some locale files (for example English language has it but not French)

MickBim avatar Sep 07 '14 21:09 MickBim

Do you have two-factor authentication enabled on the non-working account? The plugin hasn't worked for that at all, since Google introduced two-factor authentication. I also have two accounts, one with two-factor authentication, and one without. The plugin only works on the one without two-factor auth.

jfeise avatar Sep 07 '14 22:09 jfeise

The two-factor authentication is when you receive a SMS on your mobile when you try to sign-in ? If that's the case no, my 2 accounts don't have that option

MickBim avatar Sep 07 '14 22:09 MickBim