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Stuck on "Status: Unknown" with no notifications - MacOS 13.4.1, Spotify

Open asyncmeow opened this issue 1 year ago • 16 comments

MacOS Version: 13.4.1 Spotify Version: Spotify for macOS (Apple Silicon) 1.2.19.941.gbf202593

I just installed Notify (not sure how to grab the version of it) and when I change songs in spotify, I get no notification, and the status on the tray icon just shows 'Status: Unknown'. Any way I can fix it (or get more info to help debug it)?

asyncmeow avatar Sep 16 '23 03:09 asyncmeow

I'm having the same issue. I did not receive the dialogue box asking for permission for Spotify to use it either. MacOS Version: 13.6 Spotify Version: 1.2.20.1218.g02aff7a4

jtucholski80 avatar Sep 24 '23 13:09 jtucholski80

Same issue for me macOS 13.5 Spotify for macOS (Apple Silicon) 1.2.20.1218.g02aff7a4

Ant-One avatar Oct 01 '23 18:10 Ant-One

I'm sorry for a late response. I'll take a look at the issue.

nahive avatar Nov 22 '23 04:11 nahive

I'm sorry for a late response. I'll take a look at the issue.

Any news ?

Edit: just reinstalled the app from brew and it works correctly. Thank you for your app!

AiroPi avatar Jan 12 '24 21:01 AiroPi

I'm having a hard time reproducing the issue. Are the permissions settings green in Notify settings? スクリーンショット 2024-01-20 13 09 26

nahive avatar Jan 20 '24 04:01 nahive

I don't see that in my settings window: CleanShot 2024-01-20 at 00 54 29@2x

But I do have notification permissions granted: CleanShot 2024-01-20 at 00 55 28@2x

However, I do not see Notify under Privacy and Security > Automation: CleanShot 2024-01-20 at 00 56 11@2x

asyncmeow avatar Jan 20 '24 05:01 asyncmeow

@asyncmeow What worked for me was to install it via brew. I first made sure the ".app" from the website is removed and then did a quick brew install and it worked flawlessly. :)

brew tap nahive/spotify-notify
brew install --cask spotify-notify --no-quarantine

Give that a go, it should help.

berkiyo avatar Feb 06 '24 10:02 berkiyo

Thanks @berkiyo the brew tap solution works perfectly!

This issue does happen in the downloaded version from the website though. So it might be worth updating the installation instructions with the ones you have.

i5o avatar Feb 19 '24 13:02 i5o

I can't grant automation permission. I installed it through brew and through the app, the result was the same. Notify: 0.4.4 Sonoma: 14.3.1

Снимок экрана 2024-02-21 в 14 50 57 *in the screenshot the automation section is open.

MilanovaSmile avatar Feb 21 '24 11:02 MilanovaSmile

Thank you all for the help and sorry for being so late. I've released new version, let me know if that fixes the issues. https://github.com/nahive/spotify-notify/releases/tag/0.5

@MilanovaSmile Im not sure, but are you sure you have permissions to do automations? You can also try running the command to reset the permissions and rerun the app.

tccutil reset All io.nahive.SpotifyNotify

nahive avatar Mar 20 '24 10:03 nahive

I'm not sure why downloading directly from the website is not working. I'll take a closer look.

nahive avatar Mar 20 '24 10:03 nahive

@nahive The new version didn't work. The problem is exactly the same. The app tells me: "Missing required automation permissions". I click "Go to Settings". The automation section opens in the settings, but it is empty.

MilanovaSmile avatar Mar 20 '24 13:03 MilanovaSmile

@MilanovaSmile Have you tried resetting the permissions with the command? Or installing trough brew?

nahive avatar Mar 20 '24 13:03 nahive

@nahive Yes, I tried resetting permissions using this command. I also tried installing via Brew. This did not give any result.

MilanovaSmile avatar Mar 20 '24 13:03 MilanovaSmile

@MilanovaSmile Are you allowed to give automation permissions on tour computer you're using? Other than that I'm stumped. I'd love more diagnostics. The accessibility control is still buggy in macOS sadly.

nahive avatar Mar 20 '24 13:03 nahive

@nahive Yes, I'm an administrator. What else can I do?

MilanovaSmile avatar Mar 20 '24 13:03 MilanovaSmile

@MilanovaSmile sorry for the late update. I've updated the logic. please take a look if that helps. https://github.com/nahive/spotify-notify/releases/tag/0.5.1

nahive avatar Jun 01 '24 09:06 nahive