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Published 20 hours ago • verified publisher icon mysteriumnetwork

Can't launch the app with android 12

Open changemenemo opened this issue 2 years ago • 7 comments

Can't get any dialog to give the vpn permission. So the app closes at launch with the error message that the permission should be given. Tried with the f-droid version on latest grapheneOS and divestOS which are based on android 12.

changemenemo avatar Aug 24 '22 04:08 changemenemo

So news about it ? Nobody has noticed this problem on android 12 and now 13 ?

changemenemo avatar Aug 29 '22 10:08 changemenemo

Reinstall the Mysterium VPN, it seems like you didn't allowed during the initial app load-up.

adinetech avatar Aug 30 '22 15:08 adinetech

Already done 3 times and I ve done it on 2 devices which is one on divestOS and another one on grapheneOS ... so clearly it's not user depending since on several install and several devices I didn't get any dialog.

changemenemo avatar Aug 31 '22 16:08 changemenemo

You should add a guideline or an if somewhere at the start of the app. At the opposite of the other vpns whether it's PIA, Ivpn , protonvpn or even lavabit proxy, they all allow the app to be launched but informed the user that another vpn is in use or block the use of their app. Your android app is not even launching and thus AOSP is informing the user wrongly even about the cause of the problem.

changemenemo avatar Sep 02 '22 04:09 changemenemo

Already done 3 times and I ve done it on 2 devices which is one on divestOS and another one on grapheneOS ... so clearly it's not user depending since on several install and several devices I didn't get any dialog.

Can you add a screen-record video here while you install the Mysterium VPN?

adinetech avatar Sep 02 '22 11:09 adinetech

You should add a guideline or an if somewhere at the start of the app. At the opposite of the other vpns whether it's PIA, Ivpn , protonvpn or even lavabit proxy, they all allow the app to be launched but informed the user that another vpn is in use or block the use of their app. Your android app is not even launching and thus AOSP is informing the user wrongly even about the cause of the problem.

Good Suggestion, I'll create an issue later about it.

adinetech avatar Sep 02 '22 11:09 adinetech

Had the same problem. After reading this issue I remembered that I have configured a "Always On" VPN.

I have created a issue for this problem. #784

kaikli avatar Dec 19 '23 17:12 kaikli