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Top up fail

Open isaackielma opened this issue 2 years ago • 6 comments

Payments site wrote (Incomplete integration. Missing one of url (callback, success, cancel) parameter. Please contact merchant to complete integration. Documentation: https://developer.coingate.com/docs/create-order)

This is the order number from coingate( Order ID #11840548)

Operation date: 01 May 2022 01:09

Operation ID: 1652484718

Operation type: withdrawal

Payment system: Litecoin

Status: success

Amount: 0.0724 LTC

Amount with fee: 0.0734 LTC

Litecoin address: MBXYGLHab1JXinnhMytAiRC19TtjcxGJDH

Transaction ID: 307e931791ba4b7280fbe0b642c187f8ebc7ac70c62771f7175564809f5b4b25

isaackielma avatar May 04 '22 08:05 isaackielma

What do I do to activate my Masterium

hamodasy avatar May 04 '22 08:05 hamodasy

Uploading Screenshot_20220501-144713_Chrome.jpg…

hamodasy avatar May 04 '22 08:05 hamodasy

Why is it so late I really feel bad

hamodasy avatar May 05 '22 13:05 hamodasy

😡😡😡😡😡

hamodasy avatar May 05 '22 13:05 hamodasy

I have contacted coingate support in order to find out if there is any issues on their side. Will update their response here

isaackielma avatar May 13 '22 12:05 isaackielma

@hamodasy Were you prompted to download private keys before top up? Do you remember saving a file before top up? If so, you should find the file in your downloads folder. It should look like this 0xb4010bc72342e73afab6b1768351f932bd9564c4.json but with different numbers and letters.

If you can find that I could manually conclude the payment and the MYST will go to your identity.

Looking forward to your response!

isaackielma avatar May 15 '22 22:05 isaackielma