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Payment not reflected on balance

Open isaackielma opened this issue 2 years ago • 0 comments

My name is Ibrahim Rezzoug from Algeria I have been getting some issues with your Mysterium dVPN I have paid twice with my visa card and once more with MYST token and nothing is happen after the payment was success I mean no account is settle for me I have all the payment proof you need the last one was today 16/03/2022 at 08:53:14 PM +UTC with the MYST token.

My Mysterium ID: 0x6bbe6e94956b2f8ab1b02fa739301eb9c22aa347

The transaction ID: 0xb7b4db099a3dd01fabfe0e1d2a559da7cc4f1a5684a26b53dd3082fd00bdd453

My MYST token adress (Sender):

0x140E7727CF3862321F4b1a2133Cece922aFC2449

Your Wallet that I send to (Receiver):

0xdb878e4E075Bd9E464CcdfcF377ee63D501F251B

The address that given to me in the App

https://pay.coingate.com/invoice/b7d1a6a9-a34c-4ab7-b58b-58bae0da9f4a

I have the Other payment proofs with my visa card

Full name on credit card is IBRAHIM REZZOUG

I will attach 2 screenshots from my bank account for my 2 transactions I made and didn't get any account if you need more information please let me know.

Screenshot 2022-03-30 at 04 58 18 Screenshot 2022-03-30 at 04 58 32

isaackielma avatar Mar 30 '22 11:03 isaackielma