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Published 20 hours ago • verified publisher icon mysteriumnetwork

Back up file fail balance erased. LTC transaction

Open isaackielma opened this issue 3 years ago • 0 comments

Describe the bug i bought today 1.63 usd ( 5000 MYST ) i don't add any password and i buyed correct . but the problem is i don't have password . how can you help me

i have a JSON file about i have proof of payment. just i don't add any password when i bought . but when i want to login in my account . it demands password. I was not notified of the requirement of a password upon top up.

I am sure I did not set a password. I went to the file and it asked me for a password so I typed a random one. And I have military photos to buy the first package of your application. Then the file was downloaded to my phone normally, but the password remained. I will send you pictures of my proof of payment as well as the file.

The problem is the system don't demand password when i purchased . But after that . When i go to profile for download file of recover . The system demands password . But l'm already purchased without password

Screenshots Screenshot 2022-01-31 at 18 39 01 Screenshot 2022-01-31 at 18 39 11 Screenshot 2022-01-31 at 18 39 22 Screenshot 2022-01-31 at 18 39 31

Desktop (please complete the following information):

  • OS: Android

isaackielma avatar Jan 31 '22 18:01 isaackielma