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Published 20 hours ago • verified publisher icon mysteriumnetwork

Desktop app is hanging after computer went to sleep

Open chompomonim opened this issue 3 years ago • 5 comments

macOS App is not processing correctly situation of MacBook sleep and wakeup. In such situation app is staying in connected state and not allowing either to disconnect or reconnect. The only thing which helps is killing all mysterium related processes.

Steps to reproduce

  1. Install v6.8.1 of Mysterium dVPN app and activate connection into any exit node.
  2. Close you laptop and put it into your bag. In this step OS is going into sleep mode.
  3. Open your laptop. You macOS should wakeup at this stage.
  4. Look at your MysteriumVPN app. And you'll screenshot attached above.
  5. Try to click on "Disconnect" button, nothing helps, you'll simply see "Disconnecting"
  6. Internet works fine, no VPN tunnel is established.

Expected behavior After wakeup from sleep I'm expecting app to detect that and reconnect into previously selected node. Ideally till connection is established I'd like to see kill switch be enabled, but that is optional.

Screenshots Screenshot 2021-10-03 at 19 25 51

Environment (please complete the following information):

  • OS: macOS 11.6
  • Desktop app version: 6.8.1

Additional context Logs were submitted with report 3876.

chompomonim avatar Oct 03 '21 16:10 chompomonim

same reproduced on windows 10

shlavik avatar Oct 04 '21 09:10 shlavik

this scenario on desktop client version 6.0.0 working fine. degradation occurred when client was updated to version 6.3.0.

shlavik avatar Oct 05 '21 07:10 shlavik

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Mar 20 '22 16:03 stale[bot]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Is this issue still relevant?

stale[bot] avatar Aug 31 '22 00:08 stale[bot]

x

portalsdevs avatar Aug 31 '22 07:08 portalsdevs

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Is this issue still relevant?

stale[bot] avatar Nov 29 '22 18:11 stale[bot]

x

portalsdevs avatar Nov 30 '22 06:11 portalsdevs

Issue is no longer happening on latest version MysteriumVPN-10.14.2

Please leave a comment in case issue persists in your device.

isaackielma avatar Dec 08 '22 22:12 isaackielma