Rewrite for the "Something's Gone Wrong!" page

[MyfanwyNixon]

The title is overly dramatic and leads to people emailing us to say that the site is broken, when really it's just that we don't have email addresses.

[MyfanwyNixon]

Here's some suggested copy. Would we be able to calculate the number of representatives with no contacts (excluding those where we have a democratic services address)? Because if so (and of course if the number is relatively low) it'd be good reputation management to emphasise that the user is unlucky & in the minority, thus:

Sorry! We don't have contact details for this representative.

Unfortunately we're unable to send your message to [name of rep] because we do not currently have contact details for them.

The email address we have on file may have stopped working -- perhaps the mailbox is full or the address has been changed -- or we may have been unable to locate a current address. Either way, you're unlucky: [name of rep] is one of just xx% for whom we don't have contact details.

If you have five minutes to check [name of council/rep]'s website and find an email address for this representative, you can [contact us here]. We'd be very grateful, and you'll be helping future WriteToThem users, too.

Would this idea suffer directly after elections, when we had greater numbers of reps without a contact address though?

[MyfanwyNixon]

@JenMysoc - please could this be discussed at a sprint allocation soonish?