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Call the house rules something else

Open HelenWDTK opened this issue 1 year ago • 7 comments

Whilst looking at strengthening the language around unacceptable behaviour, there's been a suggestion that we change 'House rules' to 'Conditions of use'.

I'm strongly in favour of changing the name. I tend not to use house rules when talking to users, and prefer to call them 'site rules' instead.

HelenWDTK avatar Apr 20 '23 08:04 HelenWDTK

There is previous discussion on this point at:

https://docs.google.com/document/d/1ffX3BCFweAFH3QAWOP659HYvWYD9amdjTJ6O2uQ6ZjI/edit?skip_itp2_check=true&pli=1#bookmark=id.vnnxl9q07yi2

A concern raised was the language "House Rules" could be elitist.

I think it's unusual language and using more common, plain English, would be preferable.

I think:

I recall “house rules” for social media was a fad from central government departments and similar many years ago that I think we followed.

was my contribution, see eg.

https://gds.blog.gov.uk/social-media-house-rules/ https://www.gov.uk/government/organisations/planning-inspectorate/about/social-media-use#social-media-house-rules https://www.google.com/search?q=site%3Agov.uk+"house+rules"

I don't think we should be following Government trends like this, doing something different would help show our independence.

Other Services

  • Facebook has "Community Standards" https://transparency.fb.com/en-gb/policies/community-standards
  • Reddit has the "Reddit Content Policy", which contains the site's "Rules" https://www.redditinc.com/policies/content-policy
  • Twitter has "The Twitter Rules" https://help.twitter.com/en/rules-and-policies/twitter-rules
  • Wikipedia has "Policies and Guidelines" https://en.wikipedia.org/wiki/Wikipedia:Policies_and_guidelines
  • There is a "Google Groups Content Policy" https://support.google.com/groups/answer/4561696?hl=en

RichardTaylor avatar Apr 23 '23 16:04 RichardTaylor

I've added a PR - #1671 - which adds a couple of different /help urls as a redirect for the house rules. This will allow us to refer to them using a choice of phrases, as necessary, without breaking any existing links.

mdeuk avatar May 02 '23 07:05 mdeuk

WalesOnline uses "house rules", but that links to a "Community Standards" page.

Screenshot 2023-05-12 at 10 10 23

I like "Community Standards" as that's kind of what we're getting at – understanding that WDTK is a shared "place" and that we should be respectful of others while "in" it.

GitHub uses "Community Guidelines", but I think "Standards" sets the tone in a better way; it implies there are minimums that should be met.

Screenshot 2023-05-12 at 10 13 07

garethrees avatar May 12 '23 09:05 garethrees

Linking to https://github.com/mysociety/whatdotheyknow-theme/pull/1665 which includes commits to use "Conditions of use".

garethrees avatar May 12 '23 09:05 garethrees

“Conditions of use” probably fits our requirements a bit better.

We will need to ensure that we don’t break any links against what is already there - as house_rules is referred to in a lot of places (support emails and such).

mdeuk avatar May 12 '23 14:05 mdeuk

Although I tend to use "site rules" when writing to users, conditions of use would also work.

HelenWDTK avatar May 16 '23 06:05 HelenWDTK

The BBC's terms of use are written in a way that is fairly easy to understand: https://www.bbc.co.uk/usingthebbc/terms-of-use/

confirmordeny avatar Jan 02 '24 09:01 confirmordeny