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Consider adding a reference to FOI ID requests to help page section about adding attachments to requests

Open WilliamWDTK opened this issue 2 years ago • 4 comments

Prompted by a user support email asking about adding attachments (type not stated, so it may well not be ID), I would suggest considering adding a bit of text to the help page section on attachments about FOI ID requests, reminding users that they shouldn't/might not want to upload and share a public link to their ID through WDTK.

Another user that contacted us recently (about an issue with the body's response to their request) had shared a public link to their Driving Licence, which was still active after the body had replied confirming their ID for their FOI request. The user deleted the file on being informed.

WilliamWDTK avatar Mar 27 '22 13:03 WilliamWDTK