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Seek to detect and prevent misuse, and poor use, of the service

Open RichardTaylor opened this issue 3 years ago • 9 comments

See more specific tickets

  • Detect personal correspondence and deter misuse of services to send such correspondence #6001
  • Warn user when their new request is too wordy https://github.com/mysociety/alaveteli/pull/4987

There may be more we can do eg.

  • Detect correspondence which asks for an opinion / view rather than the release of information
  • Require admin authorisation for very long requests.

Perhaps there are key phrases which should never be in FOI requests?

Lots of site administration time and effort on WhatDoTheyKnow relates to poor quality requests, many bordering on misuse of the service and of FOI. The more we can do to deter and prevent such requests the better.

RichardTaylor avatar Jul 31 '21 12:07 RichardTaylor