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False identification as "quoted sections"

Open kingqueen3065 opened this issue 9 years ago • 4 comments

Some authorities include a horizontal line of dashes near the top of their responses to Freedom of Information Requests, which Alaveteli incorrectly interprets as being the top of a quoted section. This means that the response is only viewable by selecting "View quoted section".

This means that FoI responses are sometimes falsely identified as quoted text, and thus users (including me on occasion) have missed the response to a FoI request.

An example: https://www.whatdotheyknow.com/request/discussion_with_property_develop#incoming-640954 appears like a blank email:

ss 2015-04-14 at 09 29 37

Until the "Show Quoted Sections" link is clicked, which reveals the information in response to the request:

ss 2015-04-14 at 09 31 46

It's not just this public authority that responds in this manner, there are others.

Thank you

kingqueen3065 avatar Apr 14 '15 20:04 kingqueen3065

I think this is a duplicate of #301, feel free to reopen if not.

crowbot avatar Apr 16 '15 08:04 crowbot

Another example of this issue at:

https://www.whatdotheyknow.com/request/school_cluster_request_2#incoming-1722126

I think this is a more specific issue than #301

RichardTaylor avatar Feb 11 '21 14:02 RichardTaylor

Milton Keynes Council have been complaining about this via public annotations – https://www.whatdotheyknow.com/request/assignment_statistics_2#comment-107111

garethrees avatar Jul 21 '22 17:07 garethrees

Milton Keynes Council have been complaining about this

Might be something we can add to some of the conditionals here https://github.com/mysociety/alaveteli/blob/aed451b4247ac790350dfe23a8fbe667456e1ecc/app/models/incoming_message.rb#L257-L260

garethrees avatar Jul 21 '22 17:07 garethrees