"Loading diagram failed with internal error"

[Liquidream]

Hi there,

Is it just me or is the online version unable to save and re-load new diagrams?

Every time I try to create a new diagram, save it, then try to go back to it, I get the following error: "Loading diagram failed with internal error."

(Have tried in Firefox and Chrome, same error in both)

Many thanks in advance.

[SebastianStehle]

Works for me. Can you check your browser logs?

[Liquidream]

Sure. These are typically the errors I am seeing in the logs...

I've disabled ad-blockers & privacy blockers (as far as I can tell) and still happens. Likewise, have tried in Incognito/Private modes for both Chrome and Firefox with similar results. Any ideas?

[SebastianStehle]

I still have no ideas how to reproduce it.

[rushughes]

this happens all the time with me, just wasted half a day of work...

[rushughes]

Saved a new thing with just a webbrowser thing on it

the HTTP request returned

{ "readToken": "G6s7usN48fWgioIblDYz", "writeToken": "hJSuggIu6R0AUBknMFAH" }

The URL of the save is https://mydraft.cc/G6s7usN48fWgioIblDYz

Refreshing or visiting that URL gives Loading diagram failed with internal error.

Looking at the network events the call to https://mydraft.cc/G6s7usN48fWgioIblDYz returns 404 not found

[SebastianStehle]

The problem is, that the file is actually corrupt. I don't know how this has happened. So the root cause is probably not loading, but saving a file.