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[MU4 Issue] Crash on quit when using Kontakt Player on other VSTe (Mac only)

Open DmitryArefiev opened this issue 2 years ago • 10 comments

To Reproduce

  1. Open a score
  2. Add Kontakt Player as VSTi
  3. Quit with Cmd+Q

https://user-images.githubusercontent.com/90187801/160401863-175120b5-a51a-41c1-9f9b-622e161b9f16.mov

Platform information macOS 12.2, M1 laptop

Additional info

crash.txt

The issue also reproduces with plugins:

  • Valhalla
  • LABS

DmitryArefiev avatar Mar 28 '22 12:03 DmitryArefiev

@vpereverzev Still occurs in master..

crash 2.txt

DmitryArefiev avatar Mar 29 '22 08:03 DmitryArefiev

MuseScore stops working, asks plugins to release resources, and exits with no error codes. However, it seems like Kontakt is not prepared for the fact that work can stop before the loading of its resources is finished, which it's handling in the background thread. Need to discuss this directly with the Kontakt developers

It's better to keep this issue opened, tho

vpereverzev avatar Mar 29 '22 14:03 vpereverzev

Dmitri, is this still happening?

Tantacrul avatar Sep 20 '22 23:09 Tantacrul

@Tantacrul Yes, still occurs. And also the same think with Valhalla supermassive plugin

https://user-images.githubusercontent.com/90187801/191506300-65abe828-a966-4364-af20-c4e6479c33e0.mov

crashlog on quit_valhalla.zip

DmitryArefiev avatar Sep 21 '22 12:09 DmitryArefiev

@abariska Can you try on your side please?

DmitryArefiev avatar Sep 21 '22 12:09 DmitryArefiev

Reproducible on my mac. On this score Crash_Kontakt_Valhalla.mscz.zip

abariska avatar Sep 21 '22 12:09 abariska

The issue is reproducible with at least three plugins: NI Kontakt, Valhalla reverbs, LABS

abariska avatar Oct 03 '22 12:10 abariska

OK, thanks! I can reproduce with NI Kontakt. Haven't tried the others yet.

Tantacrul avatar Oct 03 '22 13:10 Tantacrul

We're having issues with Kontakt VST3, where closing it causes issues on Mac. Apparently, it's a known issue with Kontakt and we don't think its wise to try and attack it for Release. I've increased the severity and moved to 4.x.

Tantacrul avatar Oct 21 '22 11:10 Tantacrul

See also #15853, which may likely just be another case of the present issue.

bkunda avatar Jan 13 '23 13:01 bkunda

Seems to be a duplicate of #15853

Tantacrul avatar Feb 06 '23 13:02 Tantacrul

Fixed in #16306

DmitryArefiev avatar Feb 16 '23 15:02 DmitryArefiev

Retested on Mac12.6

DmitryArefiev avatar Mar 03 '23 14:03 DmitryArefiev