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mumble is out of order since 2 days

Open dokarukera opened this issue 9 months ago • 4 comments

Description

mumble is out of order since 2 days -

Steps to reproduce

impossible to go to : mumble.puma-network.net

Mumble version

No response

Mumble component

Client

OS

Linux

Reproducible?

No

Additional information

No response

Relevant log output

No response

Screenshots

No response

dokarukera avatar May 14 '24 18:05 dokarukera

With the information given, there is no way we can help you. This sounds like a server-side problem. Are you the server admin? If so, what do the server logs have to say?

Krzmbrzl avatar May 14 '24 18:05 Krzmbrzl

i m admin , but we cannot connect, and all my team cannot use mumble. i ve try to open mumble.puma-network.net, but also this one is not working. i don t understand what s happen. this is the answer : [22:14:35] Connexion au serveur srv01.serveurmumble.com. [22:15:05] La connexion au serveur a échoué : Délai de connexion dépassé.

dokarukera avatar May 14 '24 20:05 dokarukera

Make sure that the server is running.

davidebeatrici avatar May 14 '24 21:05 davidebeatrici

And with server we mean the underlying hardware. Once you have ensured that the server itself is running and reachable (e.g. via SSH), check whether the Mumble server application is running.

Krzmbrzl avatar May 15 '24 04:05 Krzmbrzl

As there has been no activity on this issue for a couple of days, we assume that your issue has been fixed in the meantime. Should this not be the case, please let us know.

If no further activity happens, this issue will be closed within 3 days.

github-actions[bot] avatar May 20 '24 02:05 github-actions[bot]

Thank you for documenting your challenges.

Two things that may explain your observation. First it looks like the domain lapsed:

https://twitter.com/pumanetwork

Need a free unlimited Mumble server ? Go here : https://puma-network.net/index.php/mumble…

From https://web.archive.org/web/20240210122734/https://wiki.mumble.info/wiki/Hosters

Free Mumble server with UNLIMITED slots and high voice quality : 128 Kbits/s. Renewable each month. Instant setup and full control with our administration panel : stop, start, change the server name, edit the welcome message, manage users, Mumble Viewer... Located in France.

  • 2021-06-13 "free unlimited mumble server" https://web.archive.org/web/20210613071601/https://www.puma-network.net/index.php/mumble
  • 2022-12-23 "mumble VPS hosting"... https://web.archive.org/web/20221223214722/https://puma-network.net/
  • 2023-09-29 "domain has expired" ... https://web.archive.org/web/20230929053008/https://puma-network.net/
  • puma-network.net registered 2023-11-05T19:30:35Z
  • 2024-02-02 "Welcome to PG electronics" ... https://web.archive.org/web/20240222121527/http://www.puma-network.net/

And secondly this seems to have just resold service from another hoster..

mumble.puma-network.net, [22:14:35] Connexion au serveur srv01.serveurmumble.com.

And that service just happened to have announced closing of service on 2024-05-13.

I am not sure how you could not find this out as an "admin", but thank you for documenting. In any case the mumble project cannot help you with that.

andreasstieger avatar May 20 '24 12:05 andreasstieger

As there has been no activity on this issue for a couple of days, we assume that your issue has been fixed in the meantime. Should this not be the case, please let us know.

If no further activity happens, this issue will be closed within 3 days.

github-actions[bot] avatar May 25 '24 02:05 github-actions[bot]