Imposible play mp4 files

[13071199343]

I have a problem to play mp4 files. For example this: http://fmcdn.papayamobile.com/test/manager_episode_audio/20180116093740530615_1475835_The_Picture_Of_Dorian_Gray_-_Chapter_5-1.mp4 The app try retry multiple times play the file but is impossible to play.