MuditaOS icon indicating copy to clipboard operation
MuditaOS copied to clipboard

Messages and calls not coming through

Open LizGalanis opened this issue 3 years ago • 6 comments
trafficstars

🐛 Bug report

📝 Description

Since the latest update suspected that I wasn't receiving some texts. I have tried messaging and calling myself from my partner's phone, and calls and texts only come through about half of the time, even when I have reception. My messages also often do not send, despite having cell reception and I have to re-send.

👍 Expected behavior

Reliably receiving texts and calls

👎 Current behavior

The ability to receive texts and calls is intermittent

🔬 Minimal reproduction

I'm not sure what causes the texts and calls to not come through. Moving location doesn't change the issue. Cell reception doesn't change the issue. If I simply send myself 3 texts and call myself a few times from another phone, I certainly will not receive all these calls and texts.

Issues that don't have enough info and can't be reproduced will be closed.

🔍 Provide logs

Please paste relevant logs below or attach them to this issue.



🌍 Your operating system and MuditaOS version

🤔 Anything else relevant?

LizGalanis avatar May 08 '22 10:05 LizGalanis

Hi @LizGalanis. Thanks for reporting. We have some idea of what could cause this problem and are working on a possible fix. Would it be possible to send a report through Mudita Center so we can make sure this is the same issue?

mjan-dev avatar May 20 '22 09:05 mjan-dev

Hi Mjan, can you let me know the steps for sending a report through Mudita Centre?

LizGalanis avatar May 20 '22 10:05 LizGalanis

You can check the relevant how-to on our forum here: https://forum.mudita.com/t/how-to-send-logs-to-mudita-via-mudita-center/4085

pholat avatar May 24 '22 05:05 pholat

@LizGalanis Have you sent the logs to Mudita via Mudita Center?

Lefucjusz avatar Jun 20 '22 10:06 Lefucjusz

Hi Lefucjusz, I have sent one now. It's a while since I've used the phone though so I'm not sure if it's helpful? I had to stop using the phone since I could not rely on it for calls, texts or alarm clock.

LizGalanis avatar Jun 28 '22 02:06 LizGalanis

@LizGalanis The issue has been reported under MOS-395 ticket.

Lefucjusz avatar Jul 18 '22 10:07 Lefucjusz

Hi @LizGalanis, sorry for the late update - the issue has been fixed in 1.4.0 MuditaOS version. Closing this thread now.

Lefucjusz avatar Nov 28 '22 11:11 Lefucjusz