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Not receiving premium features after puchasing?

Open mattfj10 opened this issue 2 years ago • 5 comments

I bought the budgeting purchase, the extended key, and receipt scanning. I immediately received access to budgeting, however even though my purchase went through on paypal for the others I did not receive functionality for the other two after purchase. Although I don't feel this is github worthy, I didn't see a support email or anything on the site or the app so I figured i'd post here.

mattfj10 avatar Feb 07 '22 20:02 mattfj10

There might be an issue with multiple purchases done in a row. I will investigate. If you navigate to Settings -> Enter Key and tap on the Validate button, I suppose, all your purchases should be activated.

mtotschnig avatar Feb 07 '22 21:02 mtotschnig

There is a "Send feedback" item in the Settings, but you are right, support address ([email protected]) should be mentioned on the website. I'll add it.

mtotschnig avatar Feb 07 '22 21:02 mtotschnig

That did the trick, thank you! And thanks for making such an awesome open source budgeting app! I'm usually full FOSS, but when searching for a good open source budgeting app yours came highly recommended, so I figured it would be worth the price. Keep up the good work!

mattfj10 avatar Feb 07 '22 21:02 mattfj10

@mattfj10 Out of interest, could you provide a pointer to the source of that recommendation?

mtotschnig avatar Feb 09 '22 08:02 mtotschnig

@mattfj10 Out of interest, could you provide a pointer to the source of that recommendation?

https://www.reddit.com/r/fossdroid/comments/smvd6h/what_is_the_best_budgetingexpenses_foss_app_for/

This is the Reddit post I came across. It was actually posted the same day as I started searching, which was convenient.

mattfj10 avatar Mar 04 '22 13:03 mattfj10