Backup stalled

[Dialga]

Device info

Manufacturer: Samsung Android version: 12 Custom ROM/rooted? no Model: Samsung Galaxy S10

System info

Available disk space: lots Operating system: Arch Linux

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Describe the issue below. I tried using this script with the tar method to backup my phone, now it's stalled twice while backing up certain apps. First time backing the helium backup app - which after 10 I cancelled, uninstalled helium and restarted backup now com.samsung.android.bixbyvision.framework has stalled, something I can't uninstall.

[mrrfv]

Could you please verify that the cable you are using is working correctly and your phone's charging port is clean? Stalling can happen if you're using a faulty cable. Also try wireless backups and the adb export method.

[Dialga]

Hi yes, I can verify my cable is working, charging port clean as the whole process was working for half an hour, phone was untouched during backup. I tried the adb method and got another error:

Exporting contacts (as vCard) and SMS messages (as CSV).
/storage/emulated/0/open-android-backup-temp/./: 410 files pulled, 0 skipped.
mv: cannot stat './backup-tmp/Contacts/SMS_Messages.csv': No such file or directory

[mrrfv]

I'm very sorry for not responding to this on time.

It looks like the adb exporting method works well for your device, so use that instead.

The error mv: cannot stat './backup-tmp/Contacts/SMS_Messages.csv': No such file or directory might mean that you're using an outdated version of the companion app - try removing the open-android-backup-companion.apk file in the script's directory.