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Published 20 hours ago • verified publisher icon mprahl

There was a database error. Please try again. When using RESET WITH QUESTIONS

Open santana110 opened this issue 7 years ago • 11 comments

I got the ADReset up and running. But I encountered an error when using the RESET WITH QUESTIONS, after entered a username, it came up error 'There was a database error. Please try again'.

All Q&A and done. Database is connected. I even tried on both Windows Server and UBUNTU platform. The result is the same.

Got any ideas???

santana110 avatar Jan 14 '18 11:01 santana110

same problem here

k1m0n3 avatar Apr 06 '18 14:04 k1m0n3

Unfortunately, I'm fairly busy these days but I'll try to get around to troubleshooting this soon.

I'm also hoping that in the relatively near future I'll have time to rewrite this app using more modern web technology.

mprahl avatar Apr 14 '18 17:04 mprahl

same problem also.

cloudcap10 avatar Jun 22 '18 09:06 cloudcap10

What versions of Windows Server are the Domain Controllers you are configuring ADReset to use?

FYI, I'm in the process of rewriting the app to use modern web technology at: https://github.com/mprahl/ADReset2

It won't be backwards compatible but it should have feature parity. Also, it'd be helpful if you let me know what browser requirements you have while I rewrite the app.

mprahl avatar Jun 24 '18 15:06 mprahl

thanks for the reply. I'm using Windows 2012 R2.

Browsing requirements: Google Chrome, Firefox and IE

cloudcap10 avatar Jun 25 '18 02:06 cloudcap10

@jttalasan what version of IE do you require? Would IE9+ be ok?

mprahl avatar Jun 25 '18 12:06 mprahl

yes IE9+ would be ok.

Thanks Matt.

cloudcap10 avatar Jun 26 '18 00:06 cloudcap10

following this thread 👍 running into the same issue, trying to debug as well.

Hlotina avatar Jul 06 '18 05:07 Hlotina

I'm getting the same

jonny190 avatar Dec 06 '18 12:12 jonny190

Hi Matt,

Its been a year our adreset has running. We have additional 3 domains, how can it be done using existing code?

thanks

cloudcap10 avatar Mar 11 '19 10:03 cloudcap10

It's a bug, but since I'm rewriting this application in the ADReset2 repo, I'll only provide a workaround. The issue is that the code checks to see what the configured value is for "Failed Reset Attempts Allowed". After just installing it, this value is not set by default.

To set this, you need to:

  • Login as an admin
  • Click on "Manage"
  • Click on "System Settings"
  • Click on "Other Settings"
  • Enter the values there. If you don't use the email feature, just type any value in the required fields.
  • Click on "Update"

mprahl avatar Apr 25 '19 00:04 mprahl