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[Mozilla instance] Emails sent from Pontoon to admins (e.g. project requests) are not delivered

Open flodolo opened this issue 1 year ago • 5 comments

Looks like we're sending the email to team(at)pontoon.mozilla.com, and that address doesn't exist, so we're currently not getting any request.

I noticed because I sent the request myself, so I got a copy, and then I got an error when replying

Address not found Your message wasn't delivered to team(at)pontoon.mozilla.com because the domain pontoon.mozilla.com couldn't be found. Check for typos or unnecessary spaces and try again.

flodolo avatar Jun 26 '24 16:06 flodolo

Checking with SRE, since that address should be an alias according to the original ticket.

flodolo avatar Jun 26 '24 17:06 flodolo

Temporarily changed PROJECT_MANAGERS to use the old address, at least we don't lose emails.

flodolo avatar Jun 26 '24 17:06 flodolo

Looks like the address is working now. Still, do we want to keep the current settings?

@mathjazz For when you're back next week.

flodolo avatar Jun 28 '24 17:06 flodolo

Looks like the address is working now. Still, do we want to keep the current settings?

Are you saying you are able to send (and receive) emails to (from) team(at)pontoon.mozilla.com? I tried sending an email, but nothing shows up in my mailbox.

mathjazz avatar Jul 02 '24 12:07 mathjazz

The from has been working from Pontoon, the to worked for me last week (and I got a Is this thing on? from you ~40 minutes ago).

flodolo avatar Jul 02 '24 12:07 flodolo

Thanks for confirming. Looks like it missed my main Inbox (despite not hitting Spam). Found it now!

mathjazz avatar Jul 02 '24 13:07 mathjazz

Changed PROJECT_MANAGERS back to team(at)pontoon.mozilla.com thanks to https://mozilla-hub.atlassian.net/browse/IO-2819.

mathjazz avatar Jul 02 '24 13:07 mathjazz