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A way to reset server-side Firefox Sync data?

Open m-p-3 opened this issue 4 years ago • 10 comments

  • Multi-Account Containers Version: 6.2.1
  • Operating System + Version: MacOS Mojave 10.14.6
  • Firefox Version: 73.0.1
  • Other installed Add-ons + Version + Enabled/Disabled-Status:
Name Version Enabled ID
2read 1.8.7 true {5574a959-7d28-41e4-919d-cff1ab57d4be}
Amazon.co.uk 1.1 true [email protected]
Bing 1.1 true [email protected]
Bitwarden - Free Password Manager 1.42.2 true {446900e4-71c2-419f-a6a7-df9c091e268b}
Bypass Paywalls 1.6.5 true [email protected]
Chrome Remote Desktop 2.2 true [email protected]
Decentraleyes 2.0.13 true jid1-BoFifL9Vbdl2zQ@jetpack
DuckDuckGo 1.0 true [email protected]
eBay 1.0 true [email protected]
Firefox DevTools ADB Extension 0.0.5 true [email protected]
Firefox Multi-Account Containers 6.2.1 true @testpilot-containers
GMail Checker Simple 1.0 true gmailellcheckersimple@durasoft
Google 1.0 true [email protected]
Highlight or Hide Search Engine Results 3.4.1 true {2d0ade95-bf3c-4868-b877-71ccd038e11b}
Inoreader Companion 4.1.6 true inodhwnfgtr463428675drebcs@jetpack
Privacy Pass 2.0.4 true {48748554-4c01-49e8-94af-79662bf34d50}
Proxy Toggle 1.2.1 true {0c3ab5c8-57ac-4ad8-9dd1-ee331517884d}
SingleFile 1.17.4 true {531906d3-e22f-4a6c-a102-8057b88a1a63}
Twitter 1.0 true [email protected]
uBlock Origin 1.25.0 true [email protected]
View Image 3.3.0 true {287dcf75-bec6-4eec-b4f6-71948a2eea29}
Wikipedia (en) 1.0 true [email protected]
Dark Reader 4.8.9 false [email protected]
Export Cookies 0.3.2 false {36bdf805-c6f2-4f41-94d2-9b646342c1dc}

Actual behavior

Something messed up in MAC with Sync, and it's syncing back the erroneous data to my browser. Screen Shot 2020-02-25 at 10 20 48 AM

Expected behavior

The ability to wipe the data synced and start from scratch.

Steps to reproduce

  1. Create some containers
  2. Something I'm not aware of breaks
  3. Get an ever-growing list of duplicate containers populating and slowing down Firefox to a crawl.

Notes

about:sync-log

1582644326056	Sync.LogManager	DEBUG	Flushing file log
1582644326069	Sync.LogManager	DEBUG	Log cleanup threshold time: 1581780326069
1582644326116	Sync.LogManager	DEBUG	Done deleting files.
1582644327160	Sync.Engine.Extension-Storage	ERROR	Syncing {0c3ab5c8-57ac-4ad8-9dd1-ee331517884d}: request failed: Error: HTTP 503 Service Unavailable: Service Temporary unavailable due to high load (Service temporary unavailable due to overloading or maintenance, please retry later.)(resource://services-common/kinto-http-client.js:2771:5) JS Stack trace: [email protected]:2771:5
[email protected]:2925:13
1582644327161	Sync.Engine.Extension-Storage	WARN	Syncing failed: Error: HTTP 503 Service Unavailable: Service Temporary unavailable due to high load (Service temporary unavailable due to overloading or maintenance, please retry later.)(resource://services-common/kinto-http-client.js:2771:5) JS Stack trace: [email protected]:2771:5
[email protected]:2925:13
1582644327173	Sync.Engine.Extension-Storage	ERROR	Syncing jid1-BoFifL9Vbdl2zQ@jetpack: request failed: Error: HTTP 503 Service Unavailable: Service Temporary unavailable due to high load (Service temporary unavailable due to overloading or maintenance, please retry later.)(resource://services-common/kinto-http-client.js:2771:5) JS Stack trace: [email protected]:2771:5
[email protected]:2925:13
1582644327173	Sync.Engine.Extension-Storage	WARN	Syncing failed: Error: HTTP 503 Service Unavailable: Service Temporary unavailable due to high load (Service temporary unavailable due to overloading or maintenance, please retry later.)(resource://services-common/kinto-http-client.js:2771:5) JS Stack trace: [email protected]:2771:5
[email protected]:2925:13
1582644327490	Sync.Engine.Extension-Storage	ERROR	Syncing @testpilot-containers: request failed: Error: HTTP 503 Service Unavailable: Service Temporary unavailable due to high load (Service temporary unavailable due to overloading or maintenance, please retry later.)(resource://services-common/kinto-http-client.js:2771:5) JS Stack trace: [email protected]:2771:5
[email protected]:2925:13
1582644327491	Sync.Engine.Extension-Storage	WARN	Syncing failed: Error: HTTP 503 Service Unavailable: Service Temporary unavailable due to high load (Service temporary unavailable due to overloading or maintenance, please retry later.)(resource://services-common/kinto-http-client.js:2771:5) JS Stack trace: [email protected]:2771:5
[email protected]:2925:13
1582644347944	Sync.SyncScheduler	DEBUG	Global Score threshold hit, triggering sync.
1582644347944	Sync.Service	DEBUG	User-Agent: Firefox/73.0.1 (Intel Mac OS X 10.14) FxSync/1.75.0.20200217142647.desktop
1582644347944	Sync.Service	INFO	Starting sync at 2020-02-25 10:25:47 in browser session Fvw1oKIKkjn3
1582644347945	Sync.SyncScheduler	DEBUG	Clearing sync triggers and the global score.
1582644347947	Sync.Status	INFO	Resetting Status.
1582644347947	Sync.Status	DEBUG	Status.service: error.sync.failed_partial => success.status_ok
1582644347948	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent
1582644348040	Sync.Resource	DEBUG	GET success 200 https://sync-569-us-west-2.sync.services.mozilla.com/1.5/88404660/info/collections
1582644348041	Sync.Service	DEBUG	Fetching server configuration: https://sync-569-us-west-2.sync.services.mozilla.com/1.5/88404660/info/configuration
1582644348041	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent
1582644348143	Sync.Resource	DEBUG	GET success 200 https://sync-569-us-west-2.sync.services.mozilla.com/1.5/88404660/info/configuration
1582644348143	Sync.Service	DEBUG	Fetching global metadata record
1582644348143	Sync.Service	DEBUG	Weave Version: 1.75.0 Local Storage: 5 Remote Storage: 5
1582644348143	Sync.Service	DEBUG	Fetching and verifying -- or generating -- symmetric keys.
1582644348143	Sync.Service	INFO	Testing info/collections: {"passwords":1582577580.6,"addons":1582643461.06,"tabs":1582644311.88,"clients":1582643981.67,"crypto":1547663420.04,"forms":1582592396.41,"meta":1582643260.99,"bookmarks":1582641216.44,"prefs":1582577578.1,"history":1582644107.89}
1582644348143	Sync.CollectionKeyManager	INFO	Testing for updateNeeded. Last modified: 1547663420.04
1582644348143	Sync.Synchronizer	DEBUG	Refreshing client list.
1582644348144	Sync.Engine.Clients	INFO	0 outgoing items pre-reconciliation
1582644348144	Sync.Engine.Clients	DEBUG	Resetting clients last sync time
1582644348145	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent
1582644348245	Sync.Collection	DEBUG	GET success 200 https://sync-569-us-west-2.sync.services.mozilla.com/1.5/88404660/storage/clients?full=1&limit=1000
1582644348253	Sync.Engine.Clients	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 7 reconciled.
1582644348253	Sync.Engine.Clients	DEBUG	Refreshing the known stale clients list
1582644348254	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for undefined
1582644348256	Sync.Engine.Clients	INFO	Hiding stale client 9f366d21cfa66fbe89508c3601fbb211 - in known stale clients list
1582644348256	Sync.Engine.Clients	INFO	Hiding stale client 9f366d21cfa66fbe89508c3601fbb211 with age 1040510.6900000572
1582644348259	Sync.Synchronizer	INFO	Updating enabled engines: 6 clients.
1582644348260	Sync.Synchronizer	INFO	Syncing all enabled engines.
1582644348261	Sync.Engine.Prefs	INFO	0 outgoing items pre-reconciliation
1582644348261	Sync.Engine.Prefs	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1582644348262	Sync.Engine.Passwords	INFO	0 outgoing items pre-reconciliation
1582644348262	Sync.Engine.Passwords	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1582644348263	Sync.Engine.Tabs	INFO	1 outgoing items pre-reconciliation
1582644348264	Sync.Engine.Tabs	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1582644348281	Sync.Engine.Tabs	INFO	Posting 1 records of 3601 bytes with batch=true
1582644348282	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent
1582644348283	Sync.Collection	DEBUG	POST Length: 3601
1582644348382	Sync.Collection	DEBUG	POST success 200 https://sync-569-us-west-2.sync.services.mozilla.com/1.5/88404660/storage/tabs?batch=true&commit=true
1582644348385	Sync.Engine.Bookmarks	DEBUG	Checking if server sync ID CtmEgnrdEMpy matches existing
1582644348386	Sync.Engine.Bookmarks	INFO	0 outgoing items pre-reconciliation
1582644348387	Sync.Engine.Bookmarks	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1582644348388	Sync.Engine.Bookmarks.Mirror	DEBUG	Merging bookmarks in Rust
1582644348389	Sync.Engine.Bookmarks.Mirror	DEBUG	Building local tree
1582644348392	Sync.Engine.Bookmarks.Mirror	DEBUG	Building remote tree
1582644348394	Sync.Engine.Bookmarks.Mirror	DEBUG	Building merged tree
1582644348395	Sync.Engine.Bookmarks.Mirror	DEBUG	Applying merged tree
1582644348395	Sync.Engine.Bookmarks.Mirror	DEBUG	Merging bookmarks in Rust took 7.501ms
1582644348395	Sync.Engine.Bookmarks.Mirror	DEBUG	No changes detected in both mirror and Places
1582644348397	Sync.Engine.Bookmarks.BookmarkSyncUtils	DEBUG	pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0}
1582644348397	Sync.Engine.Addons	DEBUG	Refreshing reconciler state
1582644348397	Sync.AddonsReconciler	INFO	Refreshing global state from AddonManager.
1582644348398	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Inoreader Companion (version=4.1.6, id=inodhwnfgtr463428675drebcs@jetpack)
1582644348398	Sync.AddonsReconciler	DEBUG	Rectifying state for addon French spelling dictionary (version=6.3.1webext, [email protected])
1582644348398	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Chrome Remote Desktop (version=2.2, [email protected])
1582644348398	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Firefox DevTools ADB Extension (version=0.0.5, [email protected])
1582644348398	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Export Cookies (version=0.3.2, id={36bdf805-c6f2-4f41-94d2-9b646342c1dc})
1582644348398	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Proxy Toggle (version=1.2.1, id={0c3ab5c8-57ac-4ad8-9dd1-ee331517884d})
1582644348398	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Privacy Pass (version=2.0.4, id={48748554-4c01-49e8-94af-79662bf34d50})
1582644348399	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Decentraleyes (version=2.0.13, id=jid1-BoFifL9Vbdl2zQ@jetpack)
1582644348399	Sync.AddonsReconciler	DEBUG	Rectifying state for addon 2read (version=1.8.7, id={5574a959-7d28-41e4-919d-cff1ab57d4be})
1582644348399	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Bitwarden - Free Password Manager (version=1.42.2, id={446900e4-71c2-419f-a6a7-df9c091e268b})
1582644348399	Sync.AddonsReconciler	DEBUG	Rectifying state for addon GMail Checker Simple (version=1.0, id=gmailellcheckersimple@durasoft)
1582644348399	Sync.AddonsReconciler	DEBUG	Rectifying state for addon View Image (version=3.3.0, id={287dcf75-bec6-4eec-b4f6-71948a2eea29})
1582644348399	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Dark Reader (version=4.8.9, [email protected])
1582644348399	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Highlight or Hide Search Engine Results (version=3.4.1, id={2d0ade95-bf3c-4868-b877-71ccd038e11b})
1582644348399	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Form Autofill (version=1.0, [email protected])
1582644348399	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Firefox Screenshots (version=39.0.0, [email protected])
1582644348399	Sync.AddonsReconciler	DEBUG	Rectifying state for addon WebCompat Reporter (version=1.1.0, [email protected])
1582644348399	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Web Compat (version=7.0.0, [email protected])
1582644348399	Sync.AddonsReconciler	DEBUG	Rectifying state for addon DoH Roll-Out (version=1.3.0, [email protected])
1582644348399	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Default (version=1.0, [email protected])
1582644348400	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Light (version=1.0, [email protected])
1582644348400	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Dark (version=1.0, [email protected])
1582644348400	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Google (version=1.0, [email protected])
1582644348400	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Amazon.co.uk (version=1.1, [email protected])
1582644348400	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Bing (version=1.1, [email protected])
1582644348400	Sync.AddonsReconciler	DEBUG	Rectifying state for addon DuckDuckGo (version=1.0, [email protected])
1582644348400	Sync.AddonsReconciler	DEBUG	Rectifying state for addon eBay (version=1.0, [email protected])
1582644348400	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Twitter (version=1.0, [email protected])
1582644348400	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Wikipedia (en) (version=1.0, [email protected])
1582644348400	Sync.AddonsReconciler	DEBUG	Rectifying state for addon SingleFile (version=1.17.4, id={531906d3-e22f-4a6c-a102-8057b88a1a63})
1582644348400	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Bypass Paywalls (version=1.6.5, [email protected])
1582644348400	Sync.AddonsReconciler	DEBUG	Rectifying state for addon uBlock Origin (version=1.25.0, [email protected])
1582644348400	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Firefox Multi-Account Containers (version=6.2.1, id=@testpilot-containers)
1582644348400	Sync.AddonsReconciler	DEBUG	Rectifying state for addon OpenH264 Video Codec provided by Cisco Systems, Inc. (version=1.8.1.1, id=gmp-gmpopenh264)
1582644348400	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Widevine Content Decryption Module provided by Google Inc. (version=4.10.1582.2, id=gmp-widevinecdm)
1582644348401	Sync.AddonsReconciler	INFO	Saving reconciler state to file: addonsreconciler
1582644348403	Sync.Engine.Addons	INFO	0 outgoing items pre-reconciliation
1582644348403	Sync.Engine.Addons	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1582644348404	Sync.Engine.Forms	INFO	0 outgoing items pre-reconciliation
1582644348404	Sync.Engine.Forms	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1582644348405	Sync.Engine.History	DEBUG	Checking if server sync ID 8ONrMqeYgr1T matches existing
1582644348405	Sync.Engine.History	INFO	0 outgoing items pre-reconciliation
1582644348406	Sync.Engine.History	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1582644348410	Sync.Engine.Extension-Storage	DEBUG	Syncing extension settings for ["{0c3ab5c8-57ac-4ad8-9dd1-ee331517884d}","[email protected]","{287dcf75-bec6-4eec-b4f6-71948a2eea29}","jid1-BoFifL9Vbdl2zQ@jetpack","{2d0ade95-bf3c-4868-b877-71ccd038e11b}","@testpilot-containers","[email protected]"]
1582644348412	Sync.CollectionKeyManager	INFO	Setting collection keys contents. Our last modified: 0, input modified: 1581558420700.
1582644348412	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for [default]
1582644348412	Sync.CollectionKeyManager	INFO	Processing downloaded per-collection keys.
1582644348412	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for {0c3ab5c8-57ac-4ad8-9dd1-ee331517884d}
1582644348412	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for [email protected]
1582644348412	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for {e6e36c9a-8323-446c-b720-a176017e38ff}
1582644348412	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for @testpilot-addon
1582644348412	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for {287dcf75-bec6-4eec-b4f6-71948a2eea29}
1582644348412	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for {86edaa83-cd97-4f43-8104-5d771ba0e14a}
1582644348412	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for {1eb8a08c-82a8-4d1d-8b80-f7b5cd4751bf}
1582644348412	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for [email protected]
1582644348413	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for [email protected]
1582644348413	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for [email protected]
1582644348413	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for {cde47992-8aa7-4206-9e98-680a2d20f798}
1582644348413	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for [email protected]
1582644348413	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for {e58d3966-3d76-4cd9-8552-1582fbc800c1}
1582644348413	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for {36bdf805-c6f2-4f41-94d2-9b646342c1dc}
1582644348413	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for jid1-BoFifL9Vbdl2zQ@jetpack
1582644348413	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for {2d0ade95-bf3c-4868-b877-71ccd038e11b}
1582644348413	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for jid0-GjwrPchS3Ugt7xydvqVK4DQk8Ls@jetpack
1582644348413	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for [email protected]
1582644348413	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for @testpilot-containers
1582644348413	Sync.CollectionKeyManager	INFO	Clearing collection keys...
1582644348414	Sync.CollectionKeyManager	INFO	Saving downloaded keys.
1582644348414	Sync.CollectionKeyManager	INFO	Bumping last modified to 1581558420700
1582644348414	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent
1582644348419	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent
1582644348419	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent
1582644348419	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent
1582644348419	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent
1582644348419	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent
1582644348419	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent
1582644348419	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent
1582644348421	FirefoxAccounts	DEBUG	getOAuthToken enter
1582644348421	FirefoxAccounts	TRACE	getCachedToken returning cached token
1582644348421	FirefoxAccounts	DEBUG	getOAuthToken returning a cached token
1582644348423	FirefoxAccounts	DEBUG	getOAuthToken enter
1582644348423	FirefoxAccounts	TRACE	getCachedToken returning cached token
1582644348423	FirefoxAccounts	DEBUG	getOAuthToken returning a cached token
1582644348425	FirefoxAccounts	DEBUG	getOAuthToken enter
1582644348425	FirefoxAccounts	TRACE	getCachedToken returning cached token
1582644348425	FirefoxAccounts	DEBUG	getOAuthToken returning a cached token
1582644348427	FirefoxAccounts	DEBUG	getOAuthToken enter
1582644348427	FirefoxAccounts	TRACE	getCachedToken returning cached token
1582644348427	FirefoxAccounts	DEBUG	getOAuthToken returning a cached token
1582644348456	FirefoxAccounts	DEBUG	getOAuthToken enter
1582644348456	FirefoxAccounts	TRACE	getCachedToken returning cached token
1582644348456	FirefoxAccounts	DEBUG	getOAuthToken returning a cached token
1582644348469	FirefoxAccounts	DEBUG	getOAuthToken enter
1582644348469	FirefoxAccounts	TRACE	getCachedToken returning cached token
1582644348469	FirefoxAccounts	DEBUG	getOAuthToken returning a cached token
1582644348475	FirefoxAccounts	DEBUG	getOAuthToken enter
1582644348476	FirefoxAccounts	TRACE	getCachedToken returning cached token
1582644348476	FirefoxAccounts	DEBUG	getOAuthToken returning a cached token
1582644348542	Sync.SyncScheduler	DEBUG	Next sync in 600000 ms. (why=schedule)
1582644352371	Sync.Engine.Extension-Storage	ERROR	Syncing {0c3ab5c8-57ac-4ad8-9dd1-ee331517884d}: request failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-01KyqvP9LRZePKC0sO9CXJC7VnaaVccaefgvc2n0y_U/records?_sort=-last_modified&_since=1513366397729 with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644352372	Sync.Engine.Extension-Storage	WARN	Syncing failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-01KyqvP9LRZePKC0sO9CXJC7VnaaVccaefgvc2n0y_U/records?_sort=-last_modified&_since=1513366397729 with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644353051	Sync.Engine.Extension-Storage	ERROR	Syncing @testpilot-containers: request failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-Jg0P4jMRByLgdiZEWhycxypGs7DEq9DUNqkQX6KQb30/records?_sort=-last_modified with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644353052	Sync.Engine.Extension-Storage	WARN	Syncing failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-Jg0P4jMRByLgdiZEWhycxypGs7DEq9DUNqkQX6KQb30/records?_sort=-last_modified with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644353460	Sync.Engine.Extension-Storage	ERROR	Syncing [email protected]: request failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-xwh2GlDRPvfznCv-L2BXYRQfuFWuP-2W7HJ1e__vTPo/records?_sort=-last_modified with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644353460	Sync.Engine.Extension-Storage	WARN	Syncing failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-xwh2GlDRPvfznCv-L2BXYRQfuFWuP-2W7HJ1e__vTPo/records?_sort=-last_modified with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644353639	Sync.Engine.Extension-Storage	ERROR	Syncing {2d0ade95-bf3c-4868-b877-71ccd038e11b}: request failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-yP4otkyoeoSFy5pFPliFVfv0UXEre0Dllb5lhAEEB6M/records?_sort=-last_modified with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644353639	Sync.Engine.Extension-Storage	WARN	Syncing failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-yP4otkyoeoSFy5pFPliFVfv0UXEre0Dllb5lhAEEB6M/records?_sort=-last_modified with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644354027	Sync.Engine.Extension-Storage	ERROR	Syncing {287dcf75-bec6-4eec-b4f6-71948a2eea29}: request failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-hLSAvlcKcYfLp4Q-Ir4duqugFYHaVFpnqCFVfWjshvA/records?_sort=-last_modified with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644354027	Sync.Engine.Extension-Storage	WARN	Syncing failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-hLSAvlcKcYfLp4Q-Ir4duqugFYHaVFpnqCFVfWjshvA/records?_sort=-last_modified with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644354299	Sync.Engine.Extension-Storage	ERROR	Syncing [email protected]: request failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-tZYpNH9ArpEf0P7TuBsxMTYa6uus0QnW59-bWAkgeGk/records?_sort=-last_modified with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644354299	Sync.Engine.Extension-Storage	WARN	Syncing failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-tZYpNH9ArpEf0P7TuBsxMTYa6uus0QnW59-bWAkgeGk/records?_sort=-last_modified with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644354811	Sync.Engine.Extension-Storage	ERROR	Syncing [email protected]: request failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-tZYpNH9ArpEf0P7TuBsxMTYa6uus0QnW59-bWAkgeGk/records?_sort=-last_modified with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644354811	Sync.Engine.Extension-Storage	WARN	Syncing failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-tZYpNH9ArpEf0P7TuBsxMTYa6uus0QnW59-bWAkgeGk/records?_sort=-last_modified with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644354850	Sync.Engine.Extension-Storage	ERROR	Syncing {287dcf75-bec6-4eec-b4f6-71948a2eea29}: request failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-hLSAvlcKcYfLp4Q-Ir4duqugFYHaVFpnqCFVfWjshvA/records?_sort=-last_modified with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644354850	Sync.Engine.Extension-Storage	WARN	Syncing failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-hLSAvlcKcYfLp4Q-Ir4duqugFYHaVFpnqCFVfWjshvA/records?_sort=-last_modified with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644378422	Sync.Engine.Extension-Storage	ERROR	Syncing {0c3ab5c8-57ac-4ad8-9dd1-ee331517884d}: request failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-01KyqvP9LRZePKC0sO9CXJC7VnaaVccaefgvc2n0y_U with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644378422	Sync.Engine.Extension-Storage	WARN	Syncing failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-01KyqvP9LRZePKC0sO9CXJC7VnaaVccaefgvc2n0y_U with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644378423	Sync.Status	DEBUG	Status for engine extension-storage: error.engine.reason.unknown_fail
1582644378423	Sync.Status	DEBUG	Status.service: success.status_ok => error.sync.failed_partial
1582644378423	Sync.ErrorHandler	DEBUG	extension-storage failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-01KyqvP9LRZePKC0sO9CXJC7VnaaVccaefgvc2n0y_U with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"**** (suppressed)"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [email protected]:2691:5
[13]</timedFetch/</_timeoutId<@kinto-http-client.js:2883:18
[email protected]:62:17
1582644378424	Sync.Doctor	INFO	Skipping check of prefs - disabled via preferences
1582644378424	Sync.Doctor	INFO	Skipping check of passwords - disabled via preferences
1582644378424	Sync.Doctor	INFO	Skipping check of tabs - disabled via preferences
1582644378424	Sync.Doctor	INFO	Skipping check of bookmarks - disabled via preferences
1582644378424	Sync.Doctor	INFO	Skipping check of addons - disabled via preferences
1582644378424	Sync.Doctor	INFO	Skipping check of forms - disabled via preferences
1582644378424	Sync.Doctor	INFO	Skipping check of history - disabled via preferences
1582644378424	Sync.Doctor	INFO	Skipping check of extension-storage - disabled via preferences
1582644378424	Sync.Doctor	INFO	Skipping validation: no engines qualify
1582644378424	Sync.Synchronizer	INFO	Sync completed at 2020-02-25 10:26:18 after 30.48 secs.
1582644378425	Sync.Declined	DEBUG	Handling remote declined: []
1582644378425	Sync.Declined	DEBUG	Handling local declined: []
1582644378425	Sync.Declined	DEBUG	Declined changed? false
1582644378425	Sync.Service	INFO	No change to declined engines. Not reuploading meta/global.
1582644378425	Sync.ErrorHandler	ERROR	Some engines did not sync correctly.
1582644378426	Sync.SyncScheduler	DEBUG	Next sync in 600000 ms. (why=schedule)

m-p-3 avatar Feb 25 '20 15:02 m-p-3

Hi there.

To erase Sync data, try this (turn Sync off first in the extensions preferences):

  1. Open extension console: Go to about:debugging#/runtime/this-firefox, select "Inspect" on Multi-account Containers, and select the console tab
  2. Type browser.storage.sync.clear();
  3. Manually sync through the browser (hamburger menu, your account, Sync Now)
  4. repeat step 2 and 3.
  5. To make sure it's working, you can type await browser.storage.sync.get();. It should return and empty object if it's working.

However, I ran into a problem during development where I could not even clear sync and basically had to delete the account and create a new one under the same email, so I hope that hasn't happened to you. That appeared to be a bug with Firefox Sync itself and not anything to do with Containers.

Your bug looks like an issue with containers creating a feedback loop. I think we saw one other case of this, so it would be interesting to reproduce it.

kendallcorner avatar Feb 26 '20 16:02 kendallcorner

If I follow those steps and I do not get an empty object, what does that mean? Should I be doing something?

drod3763 avatar Mar 03 '20 18:03 drod3763

However, I ran into a problem during development where I could not even clear sync and basically had to delete the account and create a new one under the same email, so I hope that hasn't happened to you. That appeared to be a bug with Firefox Sync itself and not anything to do with Containers.

@kendallcorner oh, interesting, did this get filed upstream with the sync team anywhere?

rfk avatar Mar 16 '20 21:03 rfk

Sync team is aware. For me above steps resolved the problem. Thanks for posting and hope you can understand why this is happening in the first place and prevent it. Thanks for working on the container extension.

foss- avatar Mar 16 '20 22:03 foss-

I'm having the same/a related problem. There's a 10MB error-sync-<bla>.txt file created every few minutes, which regularly fills up my harddrive. I tried the steps in https://github.com/mozilla/multi-account-containers/issues/1661#issuecomment-591506621, I got the empty object, but Sync still generates the file.

Should I file a separate issue?

runiq avatar Apr 03 '20 08:04 runiq

There's a 10MB error-sync-.txt file created every few minutes, which regularly fills up my harddrive. [...] Should I file a separate issue?

This could be an unrelated sync issue, but it sounds worth investigating. Could you please file a separate bugzilla bug so the sync team can investigate? Direct link to bug form:

  • https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox&component=Sync

If you're willing to share them, please attach a sample of one of the error logs for investigation.

rfk avatar Apr 06 '20 00:04 rfk

Could you please file a separate bugzilla bug so the sync team can investigate?

Done, thanks!

runiq avatar Apr 06 '20 11:04 runiq

Is it possible to reset just the sync data for multi-account containers?

jonhoo avatar Apr 07 '20 15:04 jonhoo

Resetting server side data would be incredibly helpful!!!

Hard-Wired avatar Aug 17 '20 08:08 Hard-Wired

Any status updates on this issue? I still experience this issue every week. I reset sync using @kendallcorner method and it seems to make a difference for a while until one of my devices (I have 3 devices syncing to my account) starts syncing and the issue pops up again. Then I repeat the process to buy me another week.

fantom-exe avatar Aug 10 '22 09:08 fantom-exe