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Can't Render Texture on Mobile Devices.
Discussed in https://github.com/mozilla/hubs/discussions/4939
Originally posted by AlbertWijaya1 December 14, 2021 Description Cant view texture on mobile devices. It can only be viewed on PC
Expected behavior Expected to see the texture.
Screenshots
Figure 1: Parameters of my scene showing all are optimized.
Figure 2: Shows Black Texture.
Figure 3: How it Suppose to Look Like.
Hardware
- Device: [Phone]
- OS: [Android Verision 11]
- Browser: [Chrome]
Additional context
My phone can view the the build-in scene made by hubs with larger size but can't view mine with low size on every aspect.
Figure 4: The built-in scene made in hubs that can be viewed in my phone
Figure 5: Live view opened on PC
I have opened this as an issue for the team. I am not sure of eta on when it will be worked on.
Christian and Jim advised to ensure the material is opaque not set to alpha blend. @AlbertWijaya1
yaa it was actually set to opaque :)
The scene's texture rendered perfectly fine on PC and the issue only comes when I open it on mobile phones
@AlbertWijaya1 for optimization on mobile devices hubs may turnOff the lights so for that reason you may able to see colorful walls. Please verify this, I don't have source to link ,but I read it somewhere.
Any information about this issue? I have the same problem. I tried everything and still sometimes (not everytime) textures show black on mobile. Thanks
Any information about this issue? I have the same problem. I tried everything and still sometimes (not everytime) textures show black on mobile. Thanks
Hi :) You can try switching the materials to "high" in the settings, and if the problem still persist, you may need to lower down the size on the texture. I found out that large textures do sometimes caused issue to the renderings.
Hi thanks for the report. Can you share the scene where you encounter the problem with us for help us investigate?
