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Mullvad check page isn’t loaded when opened in a custom location container

Open data-sync-user opened this issue 3 years ago • 1 comments

VPN version:

  • 2.9.0 (2.9.0~rc84-focal1);

MAC version:

  • 8.0.7;

Affected devices:

  • All;

Prerequisites:

  • Have a container set with a custom location and one with custom proxy server;

Steps to reproduce:

  1. Open 2 new tabs, one for each container;
  2. Access the https://mullvad.net/en/check/ in both tabs;
  3. Observe the behavior;

Expected result:

  • Mullvad check page is successfully loaded and the custom location is displayed;

Actual result:

  • The page stays in loading for ~1-2 min, and then the “AxiosError: Network Error” message error is displayed;

Additional notes:

  • See the attached screen record;

  • The check page is successfully loaded for a tab with container that does not have set a custom location;

  • Internet is working on both containers and correct IP is displayed;

┆Issue is synchronized with this Jira Bug ┆author: Maria Berlinger

data-sync-user avatar Jul 15 '22 12:07 data-sync-user

➤ Andrea Marchesini commented:

this seems a bug in the mullvad website.

data-sync-user avatar Jul 19 '22 06:07 data-sync-user

➤ Bianca Hidecuti commented:

Verified this on Mozilla VPN 2.21 and MAC extension 8.1.3 and the issue is no longer reproducible. Mullvad check page is now loading when opened in a custom location container. Attaching postfix ss.

!image_2024_02_22T14_05_04_891Z.png|width=1027,height=564!

data-sync-user avatar Feb 22 '24 14:02 data-sync-user