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[mobile] Text field indicator is not moved while screen is scrolled up by the keyboard

Open data-sync-user opened this issue 3 years ago • 4 comments

VPN version:

  • 2.9.0 (16538400)

Platforms:

  • Android 10/12;
  • iOS 14;

Prerequisites:

  • Have the Mozilla VPN app installed and open;

Steps to reproduce:

  1. Tap “Get Help” button;
  2. Tap “Contact US” option;
  3. Tap in the “Describe issue” text field;
  4. Observe text field indicator;

Expected results:

  • Text field indicator is under the text cursor.

Actual results:

  • Text field indicator remains at the bottom of the screen, overlapping the keyboard.

┆Issue is synchronized with this Jira Bug ┆author: Valentina Virlics

data-sync-user avatar May 31 '22 13:05 data-sync-user

➤ Betty Fleming commented:

Valentina Virlics is the functionality of the text field impaired?

data-sync-user avatar Jun 22 '22 16:06 data-sync-user

➤ Luminita Buruian commented:

Betty Fleming While the users can enter text and delete text, they cannot use the field indicator to select partial text or to move the mouse cursor in line to edit text.

Considering the above, I would say that the text field is impared, as the user cannot use the field indicator at all, therefore cannot use the text field to its full extent.

Please let us kow if there is anything else you need.

Thank you.

CC: Valentina Virlics

data-sync-user avatar Jun 23 '22 08:06 data-sync-user

➤ Betty Fleming commented:

Lesley Norton thoughts on Priority?

data-sync-user avatar Jun 23 '22 15:06 data-sync-user

➤ Betty Fleming commented:

Lesley Norton Adrienne Davenport Priority?

data-sync-user avatar Jun 28 '22 20:06 data-sync-user

➤ Lesley Norton commented:

Still reproducing on latest Android. Unsure about iOS.

data-sync-user avatar May 12 '23 16:05 data-sync-user

➤ Bianca Hidecuti commented:

This is still reproducing on the latest 2.17 build on Android.

On iOS 16.5 (device: iPhone 11) this is no longer reproducing on the 2.17 version - attaching a video as well.

!original-0D4CFF24-16BD-4496-AD94-A1B69E2F6F91.mp4|width=444,height=960!

data-sync-user avatar Aug 29 '23 09:08 data-sync-user

➤ Valentina Virlics commented:

A similar issue is currently reproducing on Android 10, using Mozilla VPN …

The cursor is displayed for a few seconds in the top left corner of the screen.

!eRecorder_95506.mp4|width=720,height=1280!

data-sync-user avatar Mar 05 '24 08:03 data-sync-user