[Android] Logs can’t be shared via Skype application on Android 12

[data-sync-user]

Affected versions:

• Mozilla VPN 2.9.0 (16538400);

Affected Platforms:

• Android 12;

Prerequisites:

• Have Skype installed on your mobile device and be signed in;
• Have an FxA account with an active subscription for Mozilla VPN;
• Have Mozilla VPN app installed and opened;
• Be in “Get started” screen;

Steps to reproduce:

1. Click on “Get help” link;
2. Click on “View log” button;
3. Choose “Skype” from the pop-up displayed on the screen;
4. A new screen containing the contacts from Skype and a “Send” button are displayed;
5. Click the “Send” button;
6. Observe the behavior;

Expected result:

• The logs are successfully shared.

Actual result:

• Nothing happens, the logs are not shared.

Notes:

• Reproducible from both “View log” options;
• The logs can be shared if the user chooses another application i.e Slack;
• Not reproducible on iOS or Android 10;
• See the attached screen record;

┆Issue is synchronized with this Jira Bug ┆author: Maria Berlinger

[data-sync-user]

➤ Andrea Marchesini commented:

This seems a bug in skype.

[data-sync-user]

➤ Andrea Marchesini commented:

See the latest comments

[data-sync-user]

➤ Valentina Virlics commented:

Andrea Marchesini I don’t think is a bug from Skype, as I have no trouble sharing the logs via Skype on my Google Pixel - Android 10.