focus-android icon indicating copy to clipboard operation
focus-android copied to clipboard

[L10N] The SUMO links from Your Rights page are not translated.

Open delia-pop opened this issue 4 years ago • 13 comments

Steps to reproduce

  1. Change your device language to any language.
  2. Go to Settings->Mozilla->Your Rights.
  3. Open every link from the page.

Expected behavior

The SUMO links from Your Rights page should be translated in the language of the device.

Actual behavior

The SUMO links from Your Rights page are displayed in English.

Device information

  • Android device: all
  • Focus version: 93.0.2 (Build #352522329 93.0a1-20210906031657).

delia-pop avatar Sep 14 '21 13:09 delia-pop

Not sure we have localized versions of those pages. We should check before adding language tag for those links.

mcarare avatar Sep 14 '21 13:09 mcarare

On v92 of Focus, this is not fully translated either. Screenshot_20210915-121657

amedyne avatar Sep 15 '21 16:09 amedyne

Tagging @jr-johnson-support and @channingcarter . Need final call on what to route to for this page.

amedyne avatar Sep 15 '21 16:09 amedyne

On Fenix, this is the link that opens when you select Your Rights: https://support.mozilla.org/en-US/kb/firefox-android-your-rights?as=u&utm_source=inproduct. Checking the SUMO translations, that page is translated to en-US, bn, cs, de, es, fr, it, pt-BR, pt-PT, ru, vi, and ZH-CN. if the system language is set to one of these when they hit the Knowledge base article, then it should show the translated copy.

jr-johnson-support avatar Sep 15 '21 17:09 jr-johnson-support

To clarify, are we talking about the links from this page Screenshot_20210915-103333_Firefox

Or the links within the SUMO article here from clicking 'Know your Rights' Screenshot_20210915-103453_Firefox

The later only has one additional Link to a SUMO kb article for the provide feedback section: https://support.mozilla.org/en-US/kb/send-usage-data-firefox-mobile-browsers?redirectslug=send-usage-data-firefox-mobile-devices&redirectlocale=en-US

The other links from that route to https://www.mozilla.org/ not sumo.

jr-johnson-support avatar Sep 15 '21 17:09 jr-johnson-support

Tagging @jr-johnson-support and @channingcarter . Need final call on what to route to for this page.

Re:Amadyne - FX for Android 'Know your Rights' Links to SUMO. Meanwhile 'Know your Rights' On iOS links to https://www.mozilla.org/en-US/about/legal/terms/firefox/ and Focus has the copy right there on the page instead of linking out.

So first I think we need to figure out what we want to do for these 3 different experiences. If the Policy is different for each product then we should create support KB articles for each and link out to them from the products. Then we can fix any missing translations or issues with it catching system language.

If the Policy is not different between them, then we should link out to https://www.mozilla.org/en-US/about/legal/terms/firefox/ for all three I would assume and the translations handled by the appropriate team.

jr-johnson-support avatar Sep 15 '21 17:09 jr-johnson-support

Has there been any decision made about this? Thanks!

Delphine avatar Nov 10 '21 20:11 Delphine

Per discussions and clarification with @channingcarter , On Focus Settings->Mozilla->Your Rights should route the user to the following: https://www.mozilla.org/en-US/about/legal/terms/firefox/

@Delphine, @jr-johnson-support, FYI.

amedyne avatar Nov 11 '21 20:11 amedyne

Reproducible on the following languages with Google Pixel (Android 10), on Beta 96.0.0-beta.1:

  • Slovenčina
  • Chinese zh-TW
  • Chinese zh-CN
  • Dolnoserbski (Lower Sorbian - dsb)
  • Hornjoserbšćina (Upper Sorbian - hsb)
  • Nynorsk (Norwegian)
  • Taqbaylit

lobontiumira avatar Dec 13 '21 12:12 lobontiumira

There are localized versions of this page, which users should be redirected to. For example: French - https://www.mozilla.org/fr/about/legal/terms/firefox/ Italian - https://www.mozilla.org/it/about/legal/terms/firefox/ Are redirects not working properly perhaps?

Delphine avatar Dec 14 '21 21:12 Delphine

Since is not something we should do locally in the app I will remove ticket from Android Focus Backlog

ionutbedregeanu avatar Jan 07 '22 15:01 ionutbedregeanu

Reproducible on RC 97.1.0 with Punjabi (Indian), Chinese Simplified with Lenovo Tab M10 (Android 10).

lobontiumira avatar Feb 07 '22 14:02 lobontiumira

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Aug 10 '22 00:08 stale[bot]